Leadership Theories
There are a number of theories of leadership that can be applied to my own personal development plan in counselling. I first look to servant leadership as a unique approach to leadership, wherein it is emphasized that the effect leader is one who facilitates greatness in others. The concept of servant leadership was developed by Robert Greenleaf in the 1970s, and emphasizes the leader doing whatever is needed in order to ensure that everybody else can be at his or her absolute best (Greenleaf, 1977). Servant leaders are always the ones who are searching, listening and watching, so that they can learn about their organizations, the environment in which their organizations exist, and the people within their organizations. The servant leader then can make a determination about what is needed for the organization to thrive in that environment, but recognizes that one leader cannot succeed on his or her own. The best leaders, therefore, empower the people around them, and give those people what they need to drive the organization towards success.
Servant leadership is a powerful leadership paradigm because it highlights the moral aspect of leadership. Many leaders are charismatic, and derive power from that, but charisma and the ability to inspire followers are value-neutral traits. Servant leadership introduces and reinforces the idea that the leader also needs to be moral, and to inspire moral leadership in others. Thus, the servant leader is not just one who can inspire, and not just one with accepted leadership traits, but one who makes the people around him or her better, and who drives the organization to better things (Graham, 1991).
In the grand scope of leadership theory, servant leadership is something of an outlier. More traditional leadership theory typically focuses either on traits or on behaviors. One of the paradigms holds that a key difference is between transactional and transformational leadership, where the former emphasizes high levels of performance on routine tasks, while the latter emphasizes the transformation of some aspect of the organization. In counseling, while each situation is unique, the reality is that the organization is not being transformed -- the key to success is to have everybody within the organization performing at a high level as a matter of course. So transactional leadership theory is something that can be applied to the field of counseling. It is also worth noting that transformational leadership is ultimately ill-defined in terms of how one would go about implementing it (Yukl, 1999). Everybody wishes to be seen as a charismatic or transformational leader, because that is where the leadership rock stars are usually found, but the reality is that such concepts are ill-formed, difficult to apply, and not necessarily something that everybody is capable of. Transactional leadership, emphasizing everyday excellence, is a better theoretical fit with counseling.
Leader-member exchange theory (LMX) helps to explain how leadership works. The nature of communications between the leader and followers -- what is said, when, how often, and whether or not the communication is in-person or not -- matters in terms of the effect that leaders have on their followers (Howell & Hall, 1999). Thus, whatever style of leadership a person has, their exchanges will tend to be reflected in the performance of the followers. The style of leadership most appropriate for a situation is typically affected by the nature of the situation itself. Counseling is interesting in that each day is different, but overall organizations tend to be conservative, changing little year over year. That points to transactional leadership -- the ability to get followers to perform at a high level every day, despite the differences that each day has with respect to the clients and tasks to be performed. Performing a non-routine job at a high level involves the leader being able to distill the job down to key elements -- and these can be techniques or they can be attitudinal elements -- and ensuring that their followers are adhering to these. In other words, if a counseling leader can ensure that counselors are ready to work, compassionate, and highly knowledgeable every day, then they will likely have a sustainably high performance no matter what challenge the individual...
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