Kodak
In the 1990s, Kodak was the pioneer of technology and one of the most popular names in the tech world. It was this company that actually made one of the first digital cameras and went on to rule the camera business all through the 1990s. Today, the value of the company has dropped from 20 billion pounds to just 100 million pounds in the past fifteen years. ("KODAK MOMENTS FROM GOING," 2012, p. 6) When it was founded in 1880s, the slogan of Kodak was "You press the button, we do the rest." This shows that Kodak itself was quite aware of how ahead it was as compared to other companies. People bought the goods, relied on the products and were glad that they were using Kodak. Due to the advent of digital photography and digital cameras, Kodak's success started to decline all because of one reason. Where many companies like Fujifilm saw how the technology world was changing, they began to adapt. A major mistake that Kodak made is that it stayed in denial regarding films and conventional cameras. The company failed to adapt which consequently led to its loss.
In 1976, Kodak ruled the film and camera sales in the United States. In 1976, the company had in its control 90% of the film and 85% of the camera sales. Even in the 1990s, the company was considered one of the five best brands in the entire world. (The Economist, 2012) This shows that the company was on the top but had a gradual loss over time. As dire and harsh as it sounds, Kodak is, therefore, on the verge of bankruptcy. There have been rumors that unless the company sells of its intellectual property it will go bankrupt. Some of those who are actually rooting for Kodak hope that the company might regain its strength if it is successful in suing Apple and HTC over certain patent infringements. Regardless, of what the optimists say, it is true that Kodak has made many mistakes which have ultimately caused its downfall.
Not being able to adapt quickly is the major mistake that Kodak has made. Larry Metteson, who is the former Kodak executive and now teaches at University of Rochester, recalled that in 1979, the company made quite an accurate prediction how there would be a switch from film to digital. This change would start from government to professional pictures and then to the entire public photo habits. Kodak knew that no one would go for the expensive film purchasing and printing when they could get hundreds and thousands of pictures digitally. For traditional reasons, Kodak still believed that cameras with films in them would be much preferred than digital cameras or smart phones cameras.
Even though, George Fisher, the head of Kodak accepted the idea of digital phones as the new thing, he still stuck to film. He made something that would allow the customers to take pictures and put them up online. He did that by making digital cameras that were very cheap. Even though, the cameras were cheap, the film in it was quite expensive. This sort of strategy resembled what Gillette had been using since quite a while. The company makes money on the blades but not on razors. Unfortunately, there aren't better and more advanced substitutes present for shaving for the average man. Regardless, Kodak assumed that the new Chinese middle class would be in favor of this idea. However, the company was very wrong in predicting. The Chinese middle class only liked the idea for a little while. It wasn't until long that people went for the digital cameras or cameras in their smart phones. The craze was so widespread that many people, who didn't even own a camera before, decided to go for the digital cameras from the beginning.
Apart from not being able to adapt, Kodak has always been reluctant in making smart choices. The company executives were bent on being perfectionists rather than opportunists. An example can be taken of the video tape recorder technology that was initiated in 1970. Kodak was the first one who came with the idea, however, did not pursue it because they thought it would be a very expensive product for the general public. What consequently happened was that Japanese companies went on to produce VCRs, camcorders and thus became very skilled in making these products. (Flanigan, 2003) This was something that happened many decades ago. But a venture similar to this happened recently as well.
Kodak did try new ideas but they were seldom successful...
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