Kudler Fine Foods was created in an effort to provide high quality products to customers in the southern part of California. It offers clients a wide selection of specialty food products, including everything from baked goods to fresh produce and refined wines.
"Kudler Fine Foods is committed to providing our customers with the finest selection of the very best foods and wines so that your culinary visions can come true" (Website of Kudler Fine Foods, 2011).
In the development of its marketing strategies and tactics, Kudler Fine Foods places great emphasis on the role of the marketing research, as well as the analysis of the competition. This project sets out to assess just why and how important these features are in the creation of the marketing efforts.
a) Marketing research
Marketing research is mostly focused on the analysis of the customers' needs and wants, in an effort to ensure that the firm would be able to serve these needs and wants. The importance of market research is given by the growing importance of customers in the profit generation of economic agents, including that of Kudler Fine Foods.
Traditionally, the customer was the person purchasing whatever items the firms would produce, regardless of quality and price, as they needed the respective items. Today however, as a result of macroeconomic changes, among which globalization is the most notable one, there are more and more companies providing similar products and services. This virtually means that customers are presented with a wider selection of items from which to choose those products and services that best serve their needs. In other words, the customers are now the ones to tell the firms what to produce and sell, and they are the ones which impact sales and company profitability. Ergo, the analysis of the customers within...
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