Kaiser Permanente Quality Assurance Program
Kaiser Permanente
Facility description. Kaiser Permanente is a healthcare organization that had its origins in the pre-war industrial sector. The program offered health care for workers in the steel mills, the shipyards, and the construction companies in a nation just recovering from the depression and attempting to stand apart from the conflict and volatility evidenced across the globe.
A young surgeon, Sidney Garfield, borrowed money to build Contractors General Hospital with the idea of serving the thousands of contractors building the Los Angeles Aqueduct near Desert Center -- which was in the middle of the Mojave Desert. The 12-bed hospital found it difficult to get insurance companies to pay for the treatment of injured and ill contractors. Some of the workers did not have insurance, but Dr. Garfield treated them anyway and the hospital's debts piled up. With the help of man named Harold Hatch, Dr. Garfield convinced the insurance companies to pre-pay a set daily amount to cover the contractors care and treatment. The prepayment plan rescued the financial situation of the hospital and facilitated a focus on health care and prevention instead of just treatment of injuries and illnesses. The success of the hospital plan and the quality of care established a reputation for Dr. Garfield that brought about replication for workers at the Grand Coulee Dam and the Kaiser Shipyards in Richmond, California, where Liberty Ships were being built for World War II.
Quality assurance Program. The National Committee for Quality...
Kaiser Permanente is a titan of the managed health care industry. Established in 1945, it has grown to enormous proportions, serving approximately 9 million members through the efforts of 180,600 employees. Such gigantic proportions and wide arrays of services necessitate complex management. The organization has succeeded in establishing management that works "from the top down" with mixed results. Assessment of the Various Management Levels and Their Role in Kaiser Permanente Kaiser Permanente
In Georgia, close to forty of Kaiser Permanente members are African-American, in Hawaii over half of Kaiser members are either of Asian or Hawaiian descent, and in Southern California twenty-four percent of members are Latino, with an additional twelve percent of members in the region identifying as African-American (Chong 2002). This diversity demonstrates a strong commitment to cultural awareness and the respect for each individual patient that Kaiser holds
Introduction Kaiser Permanente represents the biggest not-for-profit integrated healthcare network in the US, having a membership of more than 11.8 million within Washington D.C. and 8 other states. Instituted in the year 1945, Kaiser Permanente -California covers Southern and Northern California. It is a triple-entity pre-paid holistic system; the 3 entities, which are distinct though interlinked, are: a healthcare scheme which covers insurance risk, a system of hospitals, and clinical physician
WHY WAS IT A SMART Management MOVE? There are several reasons that this commitment and plan provided a smart management move on the part of the organization. One of the first things the HMO did once the plan was announced was to begin challenging other health care foundations and organizations to provide similar services to their communities. Kaiser is large enough that it can provide a $100 million plan to the public
Kaiser Permanente - Marketing Forces and Diversification Kaiser Permanente shares the concerns of other American hospitals regarding competing effectively with other hospitals while constantly improving quality of care. Kaiser is unique, however, in that its scope and resources allow it to mount an aggressive, nationwide marketing campaign directed at least theoretically to every American. Though it is difficult to reduce the success of Kaiser's marketing activities to numbers, Kaiser certainly shows
Kaiser Permanente (N. California) NCQA Accreditation Kaiser Permanente (Northern California) NCQA Accreditation Accreditation is a comprehensive evaluation process in which a health care organization's systems, processes and performance are examined by an impartial external organization -- an accrediting body -- to ensure that it is conducting business in a manner that meets predetermined criteria and is consistent with national standards (Iglehart, 1996). The 2010 federal Affordable Care Act (ACA) calls for use
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