Kaiser Permanente is a titan of the managed health care industry. Established in 1945, it has grown to enormous proportions, serving approximately 9 million members through the efforts of 180,600 employees. Such gigantic proportions and wide arrays of services necessitate complex management. The organization has succeeded in establishing management that works "from the top down" with mixed results.
Assessment of the Various Management Levels and Their Role in Kaiser Permanente
Kaiser Permanente is a managed care conglomerate initially developed in the 1930's and 1940's for construction, shipyard and steel mill employees, then opened to the public in October 1945 (Kaiser Permanente, 2012). Today Kaiser Permanente works as two partner organizations: Kaiser Foundation Health Plan, which is not-for-profit, and Permanente Medical Groups, which is for-profit (Kaiser Permanente, 2012). Based in Oakland, California, Kaiser boasts approximately 9 million members (Kaiser Permanente, 2012) and 180,600 employees (Kaiser Permanente, 2012).
Kaiser Permanente operates in 8 regions, including Northern California, Southern California, Colorado, Georgia, Hawaii, an area embracing Maryland, Virginia and Washington, DC, Ohio, and an area comprised of Oregon and Washington (Kaiser Permanente, 2012). In addition, Kaiser Permanente acts as "the caregiver, the hospital, the laboratory, and the pharmacy" (Kaiser Permanente, 2012). These extensive geographical and service categories require far-reaching corporate structures, topped by George C. Halvorson, its Chairman and CEO (Kaiser Permanente, 2012). In addition to its CEO, Kaiser Permanente's management structure includes: "Human Resources; Information Technology; Clinical Systems Support; Compliance; Health Plan Operations; Finance, Audit, Procurement; Communications; Community Benefit; Research and Health Policy; Legal; and Hospital Operations" (Kaiser Permanente, 2012). Those many areas are governed by a laundry list of executives, including: Bernard J. Tyson, President and chief operating officer; Jack Cochran, MD, FACS, Executive director, The Permanente Federation; Philip Fasano, Executive vice president and chief information officer; Kathy Lancaster, Chief financial officer and executive vice president of strategy; Arthur M. Southam, MD, Executive vice president, Health Plan Operations; Anthony A. Barrueta, Senior vice president, Government Relations; Raymond J. Baxter, PhD, Senior vice president, Community Benefit, Research and Health Policy; Chuck Columbus, Senior vice president and chief Human Resources officer; Amy Compton-Phillips, MD, Associate executive director, Quality, The Permanente Federation, LLC; Daniel P. Garcia, Senior vice president and chief compliance officer; Chris Grant, Senior...
Kaiser Permanente Quality Assurance Program Kaiser Permanente Facility description. Kaiser Permanente is a healthcare organization that had its origins in the pre-war industrial sector. The program offered health care for workers in the steel mills, the shipyards, and the construction companies in a nation just recovering from the depression and attempting to stand apart from the conflict and volatility evidenced across the globe. A young surgeon, Sidney Garfield, borrowed money to build Contractors
In Georgia, close to forty of Kaiser Permanente members are African-American, in Hawaii over half of Kaiser members are either of Asian or Hawaiian descent, and in Southern California twenty-four percent of members are Latino, with an additional twelve percent of members in the region identifying as African-American (Chong 2002). This diversity demonstrates a strong commitment to cultural awareness and the respect for each individual patient that Kaiser holds
Introduction Kaiser Permanente represents the biggest not-for-profit integrated healthcare network in the US, having a membership of more than 11.8 million within Washington D.C. and 8 other states. Instituted in the year 1945, Kaiser Permanente -California covers Southern and Northern California. It is a triple-entity pre-paid holistic system; the 3 entities, which are distinct though interlinked, are: a healthcare scheme which covers insurance risk, a system of hospitals, and clinical physician
WHY WAS IT A SMART Management MOVE? There are several reasons that this commitment and plan provided a smart management move on the part of the organization. One of the first things the HMO did once the plan was announced was to begin challenging other health care foundations and organizations to provide similar services to their communities. Kaiser is large enough that it can provide a $100 million plan to the public
Kaiser Permanente - Marketing Forces and Diversification Kaiser Permanente shares the concerns of other American hospitals regarding competing effectively with other hospitals while constantly improving quality of care. Kaiser is unique, however, in that its scope and resources allow it to mount an aggressive, nationwide marketing campaign directed at least theoretically to every American. Though it is difficult to reduce the success of Kaiser's marketing activities to numbers, Kaiser certainly shows
Kaiser Permanente (N. California) NCQA Accreditation Kaiser Permanente (Northern California) NCQA Accreditation Accreditation is a comprehensive evaluation process in which a health care organization's systems, processes and performance are examined by an impartial external organization -- an accrediting body -- to ensure that it is conducting business in a manner that meets predetermined criteria and is consistent with national standards (Iglehart, 1996). The 2010 federal Affordable Care Act (ACA) calls for use
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