Single-item questions were used while basing the question in terms of "how satisfied are you with your job?" Three response scales were used: normal, very satisfied, not at all satisfied. The framed question was to measure the independent variables, job satisfaction, based on level of job satisfaction from the time they have spent in their work place, (Scott Smith, 2013).
Several aspects of the work were considered, it covered areas like the workload, conditions of working (noise, heat, light), length of working time, confidence between managers as well as rank -- and file workers, organizational working time, competence of management, wages and rewards, training and requalification, opportunity for promotion, social care benefit, job security, and relationship with direct superior.
Procedure
Single-item question were used such as: How satisfied overall are you with your job? The expected answers are very satisfied, normal and not at all satisfied. There will be as well multi-facet questions, for example how satisfied are you with? How your expert skills are used; how hard the work is; how interesting your work is; interpersonal relationship within the workplace; the physical environment of the workplace and its facilities; how work is organized within the work place; your pay; your superior; the prospects of a pay rise; job security; the prospect of promotion; or how your office takes care of its employees. The three-point response scale is used: very satisfied, normal, or not at all satisfied.
Participants
The survey involved employees of different organization within the city, a total number of 4901 employees were to be covered. The young the middle age and the old were involved. Whether male or female they were categorized as one and their records were to show that they had worked for at least three months before the time of the interview. Selection of the sample was random and proportion to the size of the employees as they were interacted with either at work or at their home. Missing cases were deleted from the data and all variables were recorded to two values to produce contingency tables for the statistical analysis.
Results
A total number of 664 employees were interviewed, where the survey showed that the high school level employees: very satisfied 54.2%, (284 employees); normal 58.5%, (349 employees); Not at all satisfied 77.5%, (31employees). As compared to high school level employees, the percentage of college level employees regarding job satisfaction is low. The interviewed employees with the college level, lesser percentage were at all not satisfied as compared to those who were satisfied and those who considered it normal. Higher percentage considered dependant variable normal according to the feedback. Among the 342 interviewed workers, 29.4% were satisfied, (154 employees); 30.2% felt it as normal, (180 employees); and 20% were not at all satisfied, (8 workers). As compared to high school and college level employees, the percentages of the graduate are lower.
Majority of the graduates tend to be more satisfied with the job that they do. This is because among the 155 interviewed employees, those who were very satisfied with their job were 86 employees representing 16.4%, those who felt it normal were 64 employees representing 11.4%, and those who not at all satisfied was 1 employee representing 2.5%.The percentages are lower therefore, generally job satisfaction in this level is concentrated on satisfaction point-of-view. There is a significance indication of the chi-square statistical analysis where 0 cells (0.0%) expecting count less than 5, and the minimum expected count is 5.34.based on the realized discrepancy
The level of job satisfaction in the independent variable, age, involved the young, the middle age, and the old. Out of the 248 young who were interviewed 16.3% were very satisfied (85 respondents), 25.1% felt it was normal (149 respondents), and 35.0% were not at all satisfied (14 respondents). The percentage average was 21.6%. Those who were not at all satisfied are more compared to those who were very satisfied and felt it as normal. Among the middle age group that were interviewed were779 employees. Those who were very satisfied were 253 (67.6%); those who felt job satisfaction was normal were 401 employees, (67.5%), while the ones who were not at all satisfied were 25 employees, (62.5%).
This adds to an average percentage of 67.4 meaning that the satisfaction level of the middle age was very high compared to the young. The job satisfaction levels of the old among the 129 interviewed were, 84 very satisfied (16.1%), 44 normal (7.4%), and 1 not at all satisfied (2.5%)...
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