• Home
  • /
  • Topic
  • /
  • Other
  • /
  • Perrier
  • /
  • Issues Surrounding Business Disaster and Crises Prevention and Mitigation Annotated Bibliography
Verified Document

Issues Surrounding Business Disaster And Crises Prevention And Mitigation Annotated Bibliography

Disaster and Crisis Prevention and Mitigation -- Annotated Bibliography Corporate Processes

Identify All Corporate Processes

Collect Data on Corporate Processes

Prioritize Corporate Processes

Management of Issues:

Identification of trends and issues that could impact corporate systems

Data collection on identified trends and issues

Prioritizing threat level of trends and issues

Establish strategy in communications stressing company efforts to prevent crisis

Prevention Planning

Continually search for trends and issues that could impact corporate systems

Continually reassess and prioritize corporate processes

Prepare general crisis plans

Assess potential impact of each identified crisis

Assess available corporate responses

Crisis Management Team organized and empowered

Prepare general crisis plans

Prepare specific crisis plans for each corporate system in each identified crisis iii. Internal Corporate Communications Team organized and empowered

i. Evaluate internal corporate communications

ii. Refine internal corporate systems for continuous operations in crises

iv. Media Team organized and empowered

i. Plan and implement internal corporate communications system

1. Vocal

2. Internet

3. Literature

4. Film

ii. Define external target audiences iii. Define media outlets

1. Vocal

2. Television

3. Internet

4. Literature

5. Film

iv. Prepare general and specific media responses for identified corporate systems in identified crises

v. Establish relationships with third-party experts for pro-corporate media

4. Crisis

a. Crisis Management Team

i. Evaluate crisis and impact

ii. Evaluate corporate options in response to crisis iii. Enact corporate responses to crisis

b. Internal Communications Team

i. Initiate communications for crisis

ii. Monitor and assess reactions to communications iii. Consistently refine internal communications systems

c. Media Team

i. Prepare and release constant internal pro-corporate communications

ii. Prepare and release media to external targeted...

Minimizing negative publicity
2. Maximizing pro-corporate systems and responses

3. Using third party pro-corporate experts iii. Monitor and assess reactions to media

iv. Consistently refine communications

5. Post-Crisis Response

a. Assess effectiveness of and refine

i. Crisis Management Team

ii. Internal Communications Team iii. External Media Team

b. Continue monitoring crisis response systems, internal communication and media systems

c. Continue refining crisis response systems, internal communication systems and media systems for future crises

d. Continue addressing crisis until resolved

e. Continue internal communications

f. Continue external media to targeted audience

Annotated Bibliography

Agility Recovery. (2010). Prepare my business: Critical business functions. Retrieved from Agility Recovery Web site: www2.agilityrecovery.com/assets/SBA/criticalbusfuncsba.pdf

Experts in business continuity identifies critical business functions as those that: "(1) are most sensitive to downtime; (2) fulfill legal or financial obligations to maintain cash flow; (3) play a key role in maintaining your business' market share and reputation; (4) safeguard an irreplaceable asset." These experts then pose possible questions that need to be asked to determine which business functions are vital to continuity.

Gaunt, P., & Ollenburger, J. (Autumn 1995). Issues management revisited: A tool that deserves another look. Public Relations Review, vol. 21, no. 3, 199-210.

Gaunt and Ollenburger discuss the theory that issues management is not as widespread as it should be because it is a victim of its own success: it can sometimes so successfully handle issues before a crisis that the process remains invisible. They go on to discuss the untapped potential of effective issues management in the future.

Henard, DH (January 2001). Negative publicity: What companies need to know about public reactions. Public Relations Quarterly, vol. 47, no. 4, 8-12.

Henard discusses the likelihood of negative campaigns by advocacy groups and the importance and methods of addressing and minimizing negative publicity.

Jenkins, R.L. (Fall 2003). Crisis in confidence in corporate america. Mid-American Journal of Business, vol. 18, no. 2, 5-7.

Jenkins…

Sources used in this document:
Ulmer and Sellnow examine the crisis of September 11, 2001 and discard blaming and liability for more positive responses of growth and renewal based on core values, commitment to renewal and stakeholder commitment.

Weiss, T. (2009, April 29). Crises management: trendsspotting insights on dominos case study. Retrieved from Slide Share Web site: http://www.slideshare.net/TrendsSpotting/crises-management-trendsspotting-insights-on-dominos-case-study

Examining Domino Pizza's crisis management system and actual response to a crisis posed by 2 employees who engaged in food violations and posted videos of their violations on YouTube. Weiss also examined crises and corporate responses from Johnson & Johnson, Burger King, Jet Blue, Firestone, Taco Bell, Perrier and Texaco.
Cite this Document:
Copy Bibliography Citation

Related Documents

Disaster Recovery Plan XYZ Retail
Words: 2422 Length: 8 Document Type: Essay

Avoid dangerous spots near a window, hanging objects, mirrors, or merchandise fixtures If you take cover under a piece of furniture, be sure to hold onto it. If the furniture moves be prepared to move and navigate along with it Hold the position until the aftershock abates and it's safe to proceed further. Scenario 4 A pandemic or other people disaster has struck, and people resources (employees) have been impacted. Floods Being located in South Florida,

National Incident Management System
Words: 5608 Length: 17 Document Type: Term Paper

National Incident Management System Theoretical Analysis of National Incident Management System (NIMS) The Federal Government established the National Incident Management System (NIMS) under the Homeland Security Presidential Directive number 5 in February 2003. The Secretary of Homeland Security played an important role of developing and administering national incident management system. NIMS provide a reliable and consistent approach to responding to all forms of incidents irrespective of size and scope (Walsh 2012). The

Infection Related to Catheter Usage in Hospitals
Words: 9212 Length: 30 Document Type: Research Paper

Quality Improvement Program Needs Assessment and Quality Improvement Plan Paula Stechschulte, PhD, RN Quarter This paper discusses the process of drafting a quality improvement plan at a community level medical facility, a plan that is aimed at reducing days under urinary catheter and also reducing the rates of infections associated with the said catheters. As a high rate of incidence of infection related to catheter usage is costly for the hospital, this implementation

Risk Analysis Background- in General Terms, Risk
Words: 1632 Length: 5 Document Type: Research Paper

Risk Analysis Background- In general terms, risk management is a way to identify, assess and prioritize risks that are associated with a project or organization. The purpose of risk management is to be proactive in improving places or processes within an organization that may have risks that can be mitigated or controlled -- and to do something to minimize those risks and the financial exposure to them. In almost any organization,

Air Traffic
Words: 28110 Length: 102 Document Type: Thesis

Air traffic has continued to increase and it now constitutes a considerable proportion of the travelling public. The amount of long-hour flights has increased significantly. Based on the International Civil Aviation authority, air traffic can be anticipated to double amid till 2020. Airline travel, especially over longer distances, makes air travelers vulnerable to numerous facets that will impact their health and well-being. Particularly, the speed with which influenza spreads and

Sustainable Development Is the Process
Words: 4234 Length: 10 Document Type: Term Paper

Interior and Commerce Department agencies are to determine which species should be listed; individuals may petition the agencies to have species designated. The Fish and Wildlife Service, in the Interior Department, deals with land species; the National Marine Fisheries Service, located in the Commerce department, has jurisdiction over marine species. Any 'interested person' may petition the Interior Secretary to list a species as either endangered or threatened. The 1978

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now