Invisible Diseases
From the situations discussed in this case, what communication challenges do people with invisible disabilities (like Margaret) face? What communication challenges do people with visible disabilities (like Joanne) face?
In both situations, there are communication challenges regarding people who have disabilities. People with invisible disabilities struggle to make themselves understood, both by medical professionals and people in the general population. They have to communicate to their doctors what is wrong and then to communicate to friends, families, and colleagues about their physical impairments. The reactions can range from sympathy to disbelief. When you cannot see what is wrong with someone, it can be difficult to believe that they are actually disabled and thus their needs are not met. People with visible disabilities have a hard time because they are often talked down to, such as Joanne experiences with the bakery counter at the grocery store. Those who are not disabled see her wheelchair and they make assumptions beyond understanding that she cannot walk. "She had to admit that she would have probably gotten angry and told the clerk, or anyone else talking down to her, that she had a brain and could do things for herself" (Berlin Ray 2005,-page 176). When the disability is apparent for everyone to see, the tendency is to overcompensate in communication based upon preconceived notions about disability. With this difficulty, it is hard for people with disabilities, either visible or not, to make themselves properly understood because people will either have trouble seeing the patient for who they are as a person or, as in the case of patients with invisible illnesses, it will be difficult for many people to even understand that the person needs help.
2. For Joanne and Margaret, how is the process of becoming disabled similar and different...
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