Intuit's New CEO: Steve Bennett
In many ways, Intuit was a classic entrepreneurial success story. Seventeen years after its founding, the company reached $1 billion in sales, was solidly profitable, and its stock price was 40 times FY 2000 earnings. Evaluate the state of Intuit's development prior to Bennett's arrival in early 2000 using the frameworks described in Models of Organizational Growth and Evolution (stages of organizational growth; pyramid of organizational development, the eight hurdles model). What hurdles have they successfully cleared? Where have they stumbled?
Evaluation of the state of Intuit prior to the arrival of Steve Bennett can be in the form of the organizational development and evolution models. This would determine the level or degree of success in relation to the strategies and objectives of the company. The first model to apply in the examination of the situation of Intuit within the economy is the stages of organizational growth.
Stages of Organizational Growth
This model of evaluation involves the application of three stages of organizational growth. The first stage is the Chaos or chaotic scenario in the development of the business organization. It is a situation when there are unclear policies and procedures in relation to the movement or growth of the business. During this stage, there are shifting priorities, lack of clear direction, goals, and objectives. In the development and growth of the Intuit Company, the first stage represents the point at which the founder or the owner was planning to start the business. The company had minimum funds to facilitate its operations and expand its production. This scenario was the foundation of the organization on the run to the rapid development and growth (Bonham, 2008).
The second stage of organizational development is the stability era. During this stage of organizational development, the company clearly outlines its priorities, goals, objectives, and strategies. In relation to the growth and development of Intuit prior to the arrival of Bennett, the company manages to obtain enough funds to stabilize its operations and production levels. The company decides to operate on clear objectives, specific market segmentation, and satisfaction of the needs of clients or consumers. This allows the organization to increase its revenues while minimizing the cost of production. This is the ideal scenario for rapid growth and development within the market and the industry (Bonham, 2008). The experience of stability by Intuit Company is the main reason behind the development or transformation of the industry to the multi-dollar organization. The company manages to maintain its employees over long time thus development of culture that can clearly associate with the organization. Stability and culture operate closely to drive the company towards transformation.
Stage three of the organizational development is the high performance period. During this stage, the organization highlights on how to improve performances or service and product deliveries in relation to the consumers. Intuit Company decides to carry out extensive market research to determine the needs and preferences of the consumers. This allows the organization to control a large share of the market. The company enhances its performances through the culture, knowledge of the market and commitment to the mission, objectives, and vision of the organization. Intuit Company experiences high performance stage by application of top management benefits from the founder or chairperson of the organization. This management benefits transfers to the lower ranks thus enhances the chance of the organization to grow and develop rapidly. The Company in context (Intuit Company) understands the importance of high performance concerning rapid growth and development (Bonham, 2008).
Pyramid Organizational Development
Organizational development represents the opportunity by which the firm or organization plans and implement relevant changes in the entire capacity of the business with the aim of increasing its effectiveness and profitability levels. This involves have the priority of the organization as one body thus planning for future growth of the company. The pyramid of organizational development model involves the use of six key levels or stages crucial to the long-term success of the company. The six levels represent key stages and issues the company must implement or oversee in the process of growth and development (Blythe, 2005).
The first level of the pyramid of organizational development is the identification and illustration of the viable market to operate or conduct business operations (Blythe, 2005). The success of an organization depends on how effectively and efficiently it identifies the market or audience to deal with. Intuit Company clearly identifies its audience and conduct extensive research on how effectively to serve the needs of consumers. This level of the pyramid of organizational development by Intuit Company offers...
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