¶ … Intervention, Division of Department of Health Mental Hygiene to implement NYEIS
New York Early Intervention System (NYEIS)
The topic is the NYEIS and its subsequent elimination of rank & file employee positions as the automation of the system forces economic displacement in the form of > capital, < labor. The NYEIS, according to the New York State Department of Health, is "a centralized, Web-based, state-of-the-art system that electronically manages Early Intervention Program (EIP) administrative tasks and provides for information exchanges." (NYSDOH-NYEIS, 2011)
The expectation is there will be turnover i.e. attrition due to the nature of the new system and its ability to streamline operations and reduce excess waste. The excess waste in this case, is the administrative waste or bureaucratic processes, which are eliminated from the processes chain. The elimination of the basic function within the data entry position is the expected route when engaging a new technological system.
Businesses tend to hire specialists that have the administrative skill set in place to handle data entry and process intervention through the support service chain to address any situation that threatens the system's ability to run the EIP. "This system is designed to support EIP's service delivery, financial, administration, and management activities at both the local and state levels." (NYSDOH-NYEIS, 2011)
The NYSDOH intends the operation of the system as central to a managerial function of available skilled labor and resource capacity against system demand. The management of this system is contiguous to streamlining the EIS. The Early Intervention Official Designees (EIODs) ostensibly are the labor component to which the system actively engages to obtain data input to subsequently manage the data management process.
The system (EIS) manages a large number of services and activities. "These activities include initial intake, evaluation, eligibility determination, Individualized Family Service Plan development, service provision, and all financial aspects including insurance, claiming, payments, and Medicaid reimbursement. The Kids Integrated Data System (KIDS), which currently supports the New York State Early Intervention Program, is being replaced by NYEIS." (NYSDOH-NYEIS, 2011)
The system essentially becomes a labor department that would normally manage these support service activities and the chain of administrative managerial operations. The labor aspect of the implementation of the EIS and subsequent management of the Early Intervention Program (EIP) is via the NYSDOH staff to engage 58 municipal EIP's to provide services to the EIP-eligible children within communities serviced by the program (DOH Implementation Status, 2011).
Training & Strategic Reorganization
The estimated number of municipal EIP staff is 1,200, and 2,000 to be approved and contracted as EI service providers commencing the summer of 2010 (NYSDOH-Intervention, 2011). "Selected municipal staffs will participate in three days of face-to-face training, and selected service providers in two days of face-to-face training. Municipal and provider training sessions will focus on building skills and proficiency specific to the functional activities of each municipal and provider user role such as Early Intervention Official/Designee, financial users, service coordinators, data entry users, evaluators, and direct providers of EI services." (NYSDOH-Intervention, 2011)
The training is focused on converting these staff members into service providers whilst building the skills necessary to facilitate the system to manage the programs. Functional activities will be mastered as described above. In the past, these functional activities were performed by designated teams of human capital with specialized skills whom worked in a command and control, Taylorism environment. The system now internalizes this former aforementioned task by performing the work via computing power.
The strategic reorganization process commences with the strategic planning process of defining the internal and external environmental variables that will either help or hinder the organization to achieve its objectives. Certainly, the new system is identified as being able to successfully manage the many integral programs on behalf of the mother organization, which is the Department of Health.
The reorganization has ostensibly occurred as outlined by the New York State Department of Health within the aforementioned pages. Essentially, reorganization is about the following. "Recurring problems often seem to have little to do with the business's overall purpose and goals. However, any attempts at reorganizing may be just fine tuning, or tweaking, if not done with the long-term in mind. In fact, the recurring problems may be a symptom of the organization's not having clearly thought out what its overall purpose and goals are. Without visiting the overall purpose and goals, redesign is usually a highly reactive and very short-term fix. Carefully consider conducting a strategic planning process to guide you through reviewing your organization's purpose." (McNamara, 2011)
The New York State Department of Health has already completed this task and has decided to employ more capital and less labor in applying resources to address mission goals. The management of the NYEIS and EIOD staff is the labor...
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