International Marketing
In many ways, domestic marketing and international marketing are similar. They are based on the same fundamental principles of using price, product, place and promotion to craft appeals to customers that will enhance sales. There are certain facets of international marketing, however, that are slightly different. Marketers need to be aware of what these similarities and differences are.
In terms of similarities, the fundamental things that a company must pay attention to are the same. The company must understand its target market, have a strong distribution strategy, set its price effectiveness and it is must promote the product with a message that appeals to the target market (Nag, n.d). The mechanics of these things, however, can be considerably different in foreign markets. IN particular, where consumer tastes and ability to pay are different, or where channels for either distribution or marketing communications are different, a company can be forced to utilize a completely different strategy internationally compared with the domestic market. Often, there are gaps in local market knowledge and expertise that will need to be addressed in order that the marketing plan is effective. Some of the most commonly-cited examples are with marketing communications and blatant errors (like selling the Chevy Nova in Mexico, where "no va" means "does not go"). Firms operating internationally must take greater care to understand the local market culture and conditions before entering the market.
There is also a difference between international marketing and global marketing. International marketing reflects a company that sells its products or services internationally, and the term implies that the company might alter its approach depending on the market. A beer company, for example, might have entirely different marketing messages, price points and distribution strategies -- even positioning -- in different markets. Global marketing implies a company that has a consistent global strategy. In such instances, the company would have the same approach to distribution, pricing and product in every country in order to present a unified global marketing strategy to every market in the world. Apple is a good example of this, as it changes almost nothing in its marketing approach in different countries, even the pricing and positioning are consistent.
A firm that operates domestically is going to be more similar to a firm that operates globally than to a firm that has an international strategy, because it will have a single, unified marketing approach for everywhere that it sells its products. However, the difference between these two is that crafting a strategy for the domestic market will be easier. Not only is the knowledge of the market greater but the company can craft the marketing program specifically to the needs of that market. A global marketing strategy is different because no one national market can be taken into consideration. The company must craft a strategy that works across all national markets -- it cannot be too domestic in nature, and indeed should avoid being heavily influenced by any one geography. This approach reflects a view that all of the target customers are going to be the same no matter where they are in the world -- the target customer is not defined by geography but by other demographic and psychographic characteristics that transcend geography.
2. There are a number of unique strategies that multinational companies utilize in the international marketing environment. There are unique market entry strategies that other companies might not use, such as having an emphasis on joint ventures or merger and acquisition activity as means of entering a given market. Multinational companies will often emphasis the autonomy of local market subsidiaries. The nature of multinational companies is that their composite parts are strong national entities, only tied together by a corporate umbrella. There may not be significant control on the part of the parent company. The multinational approach therefore emphasizes the development of local products, setting local price points, cultivating local channels and retaining these within the one market. However, one thing that this allows multinationals to do is to import ideas from foreign subsidiaries to the home market and to other markets around the world. An example of this would be the McCafe concept at McDonalds. This has been successful for the company in the United States, but came to the U.S. from Australia via 17 other countries (no author, 2001).
In addition, the blending of standardization and customization is a unique feature of the multinational. The question of the degree to which companies should standardize when operating overseas has been a feature...
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