Intercultural Communication in the Workplace:
As the world continues to experience globalization because of the numerous technological advancements, intercultural communication has become an important element in today's working environments. Intercultural communication is critical because workplaces are currently made up of people from diverse backgrounds, races, ethnicity, and cultures. Therefore, understanding intercultural competence and communication is vital since it helps in promoting effective communication in the workplace. Such understanding also helps in dealing with various intercultural issues that may arise in the working environment from time to time. When the intercultural communication issues are dealt with in the workplace, the organization enhances effective communication.
Description of Intercultural Communication Issue:
Intercultural communication is an important aspect for organizations and companies that are involved in international businesses. These companies need to consider the complexities of intercultural communication as part of enhancing effective communication and productivity. Some of the major ways for such firms to consider intercultural communication difficulties include knowledge of potential customers and understanding the cultural influences of these customers ("Intercultural Communication," 2007). These two factors are critical before the organization can make these potential customers its actual customers. This is primarily because the failure to understand the cultural differences between the organization and its global customers can result in the failure of its business even before it gets started.
As examples of an intercultural communication issue between a company and its customers is Disney. The firm was quite successful in opening theme parks in Japan and the United States to an extent that it assumed...
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