¶ … security behavior, a concept that touches on the behavior of consumers in regard to information technology systems is an important one to the global IT industry. Johnston and Warkentin (2010) for instance studied the influence of elements of fear appeal on the level of compliance of various end-users with the specific recommendations aimed at enacting specific individual IT security actions towards threat investigation. The authors performed an in-depth examination that yielded into the development as well as testing of a conceptual framework that represents an infusion of the concept of technology adoption and the theories of fear appeal. In this paper we investigate the concept of information security behaviors with a specific focus on consumer behavior and its related theories.
Consumer behavior
Extant literature has been dedicated to the concept of consumer behavior. The human information behavior has for a long time been studied under different environments and circumstances. Consumer is noted by Solomon (1995, p.7) as the " study of the processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences to satisfy needs and desires." In the context of marketing, the term consumer is used to refer to the very act of purchase as well as the entire process of buying an item. Engel, et al. (1986, p.5) on the other hand defined consumer behavior as the act of people directly involving themselves in the obtaining, using as well as the disposing of economic goods as well as services. Consumer behavior also includes the decision process that comes before the acts which also determines the act. It has been noted that simple observation cannot provide enough insights into the very complex nature of the concept of computer choice. Researchers have been noted to be continuously looking for better and more sophisticated methods and concepts to be used for the investigation of the concept of consumer behavior. The disciplines that are often employed in the analysis of this concept are psychology, sociology as well as social psychology.
In order to come up with the best conceptual framework to be used for studying consumer behavior, it is necessary that we start by a thorough consideration of the existing literature in consumer research as well as the various schools of thoughts that have influenced that discipline as noted by Marsden and Littler (1998). The existing paradigms of consumer research are noted to include a set of fundamental assumptions that are taken into account by researchers while engaging in this study (Kuhn, 1962).
This implies that a set of dimensions exists in literature that can be used in characterizing as well as differentiating the multiple perspectives that exists in regard to consumer behavior.
A review of literature indicates that the field of consumer behavior in itself came into existence as a distinct study discipline in the early periods of 1960s. A main factor in its emergence was the very formation of the body called Association for Consumer Research in the 1969. The membership of this organization in now over 1700 people. The ever increasing maturity of this discipline is reflected in the annual conference proceeding known as Advances in Consumer Research. Several other journals have been launched in line with the growing desire to understand as well as control aspects of consumer behavior. These include the Journal of Consumer Research and Journal of Consumer Psychology.
As the field of consumer behavior evolved, researchers have become drawn to several other related disciplines. These disciplines include psycho-physiology and even literature as noted by Solomon (1995).
The existing literature treats the field of consumer behavior as a subset or rather sub-discipline of the marketing field. The aim however is to help in the identification of how the field of consumer research can be effectively practiced. The value of the specific knowledge that is generated from the study of consumer behavior should be evaluated according to the ability of such knowledge to improve the level of marketing practice effectiveness. In regard to this perspective, the entire concept of marketing management is noted to somehow rest squarely on consumer behavior as well as how this relates to price, product, promotion as well as distribution strategies.
Successful marketing is indicated in the existing literature to be the main aim of various corporations.
In the more affluent and competitive economies, a successful marketing campaign is noted to depend on how well an organization can match all the elements of a marketing mix. These results from the perfect integration of all these strategies with the nature of consumers' willingness to buy and in doing so in manner that is better than their rival's.
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