Improving Organization Retention
Employee retention
Organizations face a challenge in retaining workforce whose knowledge has a high competitive merit. This challenge is as a result of the increase in job mobility and occurs in all types of organizations across all management levels. Previous studies on the topic of, Organization Retention, suggest that an organization's strategic orientation and specific human resource management practices have a significant impact on employee retention and organization performance. Some other studies suggest that when organizations ignore retaining some of their employees, the organizations remain with inadequately qualified employees who will gradually influence the organization's ability to grow (Hausknecht, Rodda and Howard, 2009). Therefore, retention is a vital aspect for every organization because it influences the capability of the human resource department.
Organizations should implement strategies aiming to advance ways of developing, retaining and utilizing employees equitably, and professionally. Employee performance has a direct relation with job satisfaction, which depends on a good working environment that will see JC's Casino meet its current and future business requirement to retain a competitive merit over its competitors. This paper provides an evaluation of the situation in JC's Casino in regards with the current scenario and provides recommendations on the way forward. For instance, if JC designs motivational programs aimed at raising employee performance; this will significantly offer invaluable help.
For an organization to succeed, it should consider issues such as gender, culture, different perceptions and employee ideas. However, leadership in an organization directly determines the growth rate of the business because the relationship between employees and an organization's leadership has significant influence on job performance. An organization with the right leadership will prosper, and the turnover rate is less (Spector, 2008). However, the current situation in JC's casino reveals that the business has very many problems, which results from the leadership and seen through the employee behaviors.
JC's Casino
The scenario on JC's Casino reveals several problems relating to the employees working, but most importantly, the lack of professionalism from the management of the Casino stands as the perpetrator of the problems. Some of the cases contributing to the problems include a disrespectful boss, who is uncooperative, a small overworked workforce, and lack of able leaders. This workforce opted to remain with the Casino after other employees left. In addition, the guests become frustrated because there are no available rooms, and the Casino hires additional workers to attend to the guests, which I find inconvenient.
Motivational Theories
Systems associated with employee motivation should comply with the company's strategy, structure, resources and an organization's culture. For a company to attract and retain an able workforce, the company should recognize the key factors motivating the workplace and offer it as an incentive to potential employees. With regard to the current scenario in JC's Casino, we can develop an approach based on two motivation theories: Reinforcement Theory and Justice Theory of motivation.
Reinforcement Theory
Reinforcement theory illustrates how rewards or reinforcements influence behavior. This theory offers an explanation on how behavior as an element of an employee's reinforcement history; for instance, how behavior has brought rewards in the past. In addition, although motivation is core to internal causes, some causes of motivation may result from the environment (Spector, 2008). Reinforcement theory suggests that behavior is an output to the environment, and rewarded behaviors in an organization often repeat. In regard to JC's Casino, the employees do not receive rewards.
The absence of rewards results to the deterioration of job performance characterized with absences and lack of work morale until the workers eventually quit working. In addition, the case study reveals overworking of workers whose efforts go unrewarded and unappreciated. The housekeeping staff hires new employees, but the existing housekeepers need motivation by a reliable reward organization (Spector, 2008). In addition, the scenario reveals that providing an extra reward for completed tasks will create a reinforcement history and the housekeeper's...
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