Organizational Leadership in a Health Care Setting
Current Practice Setting
Recent work environments among practicing nurses show that the domain of personnel lacks in collaboration with patient and family in the job descriptions and policies during the process of performance appraisal. The setting has not given the patient or family a chance to participate on interview teams, yet it is vital for the search committees to gather such information for efficiency and effectiveness to be achieved in the hospital. Orientations are done in the practice, and family or patients are not welcomed during the process of orienting new employees. The process is important for them to take part in because they will relay information vital to the new staff concerning the care they are accorded by other staff in the facility. The environment and design of the facility must include the family and or patient to participate fully in clinical design projects because they are geared towards improving their stay in the hospital. The care they are accorded should be at par with the mission and vision of the organization that upholds the well-being of patients and their families. Charting and documentation lacks in the facility and this is a major problem because patient or family are not able to chart the results of the service the hospital gives them. Care support is also not high in the facility yet it is important to have the family being allowed to be present during rescue events as the support helps the practitioners give the patient the needed care.
The changes adopted have always prioritized on satisfying the patients' needs. It is the work of both nurses and health care organizations to give focus to the safety of patients and quality of care accorded to their clients and always ask the question, "What is best for the patients?" As such, health care has managed to move from a favored to a less favored employment sector. The drivers of such significant change are attributed to the economic constraints that result from changes in reimbursement for care, rapid advances in clinical technologies and modalities of care, and corporatism of health care systems.
The challenges exacerbating to the nurses work environment for their practice is attributed to the nationwide shortage of nurses and other allied professionals of the health fraternity. The insufficient numbers of nurses is a problem resulting from multiple factors of supply, demand and the aging workforce that continue to contribute to the problem to care for the rising needs of the American population. The actual supply of nurses continues to grow in America, but this has not kept up with a significant increase in nurses' demand. The practice has a non-centered experience where patients confuse medications; patients take it upon themselves to convey medical information from their specialist to surgeons, discharge procedures have resulted in readmissions and even patients not knowing the best provider to follow. All these are repercussions that stem from poor communication and care coordination that is extensive because it affects patient satisfaction, quality and safety of care and the financial and operational aspects.
A2: how patient- and family-centered the evaluated organization is
The patient-and-family-centered will work best for the organization because the efforts of the hospital leaders are to improve health care quality and safety. Leaders have realized the importance of including a perspective that has been missing for too long from the health care equation: the perspective of patients and families. The care experience perceived by patients and family members is a critical factor in health care safety and quality. Therefore, they are looking to bringing the perspectives of patients and families directly into their planning, evaluation, and delivery of health care. Eventually, they improve the quality and safety of their patients, which is the highest of worries among patients and their families. Health care administrators, providers, patients, and families need to work together in partnership to improve their quality and safety of healthcare, decrease costs and increase on provider and patient satisfaction.
As such, the core concepts that will need to be investigated are information sharing, participation, and collaboration. Knowledge, beliefs, values and cultural backgrounds of their patient and family need to be incorporated into the planning and care delivery aspects. Sharing of information looks at having complete and unbiased information shared with patients and families in affirming and useful ways (Stange et al., 2010). Therefore, patient and family will receive information that is accurate, timely and complete and this enables them to participate effectively in care and decision-making processes. The aspect of participation involves having patient and family encouraged and supported in their participation in care and decision-making at their level of choice. Lastly, collaboration appreciates...
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