Training and Development in Small Businesses
Effective training and development strategy
Training and development in business are paramount and particularly very essential in small businesses. Employees who have experience and competence contribute to both productivity and profitability of the business. For a medium-sized business to remain competitive, it requires ensuring the workforces gets maximum training and updating on ever changing skills and knowledge in the current global economy. According to Atwood (2008), training and development may prove expensive, but still it is worthwhile in reference to the achievement of long-term benefits of the business.
Dynamic Printers is a printing business that deals with printing services and sale of printing papers. It has 15 employees many of whom have been working in the business for the last five years. Such a business requires its staff to undergo continuous training to update on technology that is advancing every day. Apart from technological knowhow requirements, the staff requires continuous training on ways to market the business and to improve performance.
Any training and development program should be cost effective and the impact should reflect on business performance thereafter. There are various key elements to consider in the development of an effective and successful training program in Dynamic Printers. In developing the program, it should check on the programs alignment with goals, awareness of current learning culture and the need analysis of the business. Other strategies to consider are the content strategy, the evaluation and success criteria, marketing and communication strategy and the measurement of firm impact strategy (Matlay, 2004).
The alignment of business goals forms the most fundamental element in any training strategy. Every internal structure in the business should require a structure aligned to support the attainment of set goals. A suitable suite should not skip this step, as it is a natural way to think of a business and its bottom line. The main point to understand and to know is that when employees do perform at higher levels, the entire business benefits (Atwood, 2008). Having a setup that clearly focuses on the employees way of thinking, makes it easy to equip employees with the best techniques aimed at achieving the goals of the business. Thus, a training and development effort should align with and offer support to the business goals.
In every business, the current training culture is very crucial. Various questions form the basis of determining the best training program. One |need to ask whether the training embeds on workflows of the business, and if not that is a weakness. Other questions to ask are if the employees have the commitment and whether the business is receptive to improvement and performance change (Korda, 2012). The issue of readiness for technology-based training solution to a business also forms another query to consider. A complete knowledge of the business current culture is essential. The knowledge is important, as any training solution must be appropriate to the current culture thus, a throughway in achievement of desired performance and behavior changes resulting from training program.
The need analysis helps create a focus on the challenges that a training program may face. Not every business faces these challenges, but as a small business, there was arises a need to tackle the challenges for effective training. It is necessary to ensure that the program focuses on efforts and limited resources where signs to yield business benefits exists (Atwood, 2008).
The next stage involves the content strategy. On understanding the challenges that require addressing, a business should concentrate on checking the content that can help the employees (Matlay, 2004). An essential element of the content strategy should come through understanding of desired learning culture.
There is a need to weigh whether the training program will be successful. The criteria to use in measuring the impact of the training must exist before the start the training. The situation creates the question of how success will be like and how to note it exists. On answering the questions, then the business can identify with ease the data that it requires to gather.
Another critical element to any successful training program is the generation of marketing and communication strategy (Atwood, 2008). The employees require to be informed of the training, should be motivated to participate and a clear highlight offered on how the program will be of help to them. Many businesses stop marketing the value of trainings soon after starting, but a suitable plan should share and highlight success stories so as employees to see the training as part of the daily flow of their work.
Understanding and measuring the actual business effect of training, seals...
Business Strategy Role of Work/Life Programs in Business Strategy Strategic Analysis Strategic Implementation Human Resources Social Costs and Benefits Work/Life Programs Dependent Benefits Working Conditions Leaves Human Resources Policies Role in Business Strategy Significance of Work-Life Programs for Employees and Organizations The business strategy is influenced through multiple channels including human resources. The developments of innovative practices in offering employee benefits and maintaining a healthy organizational culture is notable technique. The management of organization takes advantage of high performing employees by offering work-life
Improving Performance through Empowerment, Teamwork & Communication The staff of all public sector and private sector companies and other organizations is being compelled to improve and maximize their performances at work to keep up with the commercial pressures that are now building up. This requires that they change their work culture, and for the organization to invest in infrastructure. This has compelled many organizations to invest in new technology, equipment and
Job Performance Training Performance Management Over the many past years, performance management has been realized to being a very critical business tool for many organizations that have yet seen their success ambitions make a break. Every management team responsible for implementing as well as maintaining performance management systems must be able to realize its potential and commitment to successful results (Robert & John 2011). This paper tends to discuss some of the
Technology Management and Improving Department Performance As the manager of a team of 25 customer service representatives our company, I've noticed the significant investments made in key technology, systems and processes are losing their effectiveness. Over the last year for example, the large investments in Customer Relationship Management (CRM) systems and training have only led to greater confusion on the part of customer service reps regarding escalation paths. The investments in
Job Description for Retail Sales Associate Job Summary The holder will have the responsibility of selling merchandise, services, and products within the retail setting, including electronics, shoes, clothes, jewelry, furniture, and IT services. Primary Responsibilities Make sales on specific services and products to prospective consumers. Show consumers and illustrate products on ways of maximizing their features. Defines different customizable features Explain replacement parts and warranties. Check inventory and verify all products are in stock. Package and group purchases Fold clothes,
Business Management Business Operations and Systems The objective of this study is to outline the essential components for effective business operations management for a UK business whose products are delivered to the door. The parcel delivery conundrum will be examined using an appropriate system and methodology and a discussion will be provided to support appropriate business operations models. Included will be CATWOE, Root Definition and a detailed picture to illustrate the
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now