¶ … Ian Teford. My assumptions of his motivations.
Telford's motivation seems to be money, although he also seems to be a person who cannot be content with one project, is restless and ambitious, and constantly rushing onto something new. He is also current with the times and is aware of opportunity when he sees. Recognizing that the Internet posed great opportunity and that he could use it, Telford saw where he could connect one thing with another (the epoxy business, operated by Dow Chemicals, with a dot.com presence) and proceeded to do so. Telford, too, was a pragmatic person. He focused on the bottom line: money, and realized that customers more than anything else wanted something that was cheap. In this way, Telford proves himself to be a practical person who focused on what customer's wanted, evaluated the need within the opportunities of the times and combined both to move ahead in competing. Telford also has a certain bravado and courage that some may call impetuousness and recklessness and others vision and braveness. Not afraid of taking risks, Telford proves to be an innovator who is able to read the future better than many others can and use it for his own good. On the other hand, Telford, too, seems to have a certain braggadocio that crosses perimeters and may make him fall into failure as readily as into success. He is also a self-starter (he volunteered to personally conduct research into the Internet), and he seems to be motivated, disciplined, and energetic. More importantly, Telford was persevering. He persisted in convincing management to accept his idea and then focused on achieving it.
How Telford's supporters supported him.
Telford's supporters had perfect trust in him and worked on his behalf in encouraging the higher echelons to adopt his ideas. In fact, Henry Vermaak, the then business VP for the company spent months laboring for acceptance of Telford's idea. They apparently admired Telford's originality and stunts and thought him a person who was 'different' and thought out of the box. To them, in other words, Telford had the brains, vision, and passion of being an entrepreneur and, more importantly, he was able to implement his ideas.
An analysis of Telford's ethical conduct.
Telford seems to spurn conventional rules. On the one hand that is good, since he is innovative and daring and it is often the person with the new ideas who wins. On the other hand, his recklessness may cause him to breach ethical principles. Certain of Telford's steps, indeed, seem to be tiptoeing on the perimeter of ethical questions such as when Telford advertised his offerings to be more than they were. It is difficult to determine whether Telford was violating ethics here. On the one hand, he did circulate a spoof article sandy videotape that claimed that certain companies were merging in an original innovative venture. The article and broadcast was a spoof. On the other hand, he wanted to create interest ahead of time and this was a dramatic way to do so. The video also announced that it was a spoof (although it was created in such a way that too many did not realize it to be so and were, nonetheless fooled).
Telford's lessons on being an entrepreneur.
Telford teaches me to 'take the bull by the horn' and not to fear possible failure of the project or not to be intimidated by the novelty of my idea that -- because it is new and different may be likely to fail. Telford's motto seems to be: Just do it. And this is wise advice, as long as it is accompanied by careful planning and thorough preparation. Telford also focused on the customer's needs rather than on the organizations' desires. He recognized that customers wanted a cheaper product. Fully in tune with the circumstances of his time, Telford connected this need with topical opportunity and was able to succeed particularly because he was not only able to think out of the box but was attuned to customers' desires all the time. Telford too persevered in working for acceptance of his product, and also important was the fact that Telford realized that both creativity and firmness had to be merged. In this way, Telford was no idealist: he was aware of social psychology and the way people functioned and used that in devising and implementing his ideas. Most importantly, what Telford teaches me is that having an idea is not the main thing. It has to be accompanied with implementation. Many people have ideas: it is implementation that actually makes inventions successful and it needs both to make an effective entrepreneur. Telford made and enforced business rules for the site, but at the same time he also knew his target market and promoted his products and advertising directly to them (and...
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