The emergence of these nations has altered the business dynamics and caused dramatic changes that many developed nations have had difficulty understanding (Pfeiffer, 2007). The role of the human resource professional is to assist his company in adjusting to the changing demographics.
IV. Technological Factors
Advances in Technology
Technological advances have had a major impact on the field of human resources. Historically human resources has been a people oriented activity and it was believed by many HR professionals that the use of technology compromised this orientation. The competitive nature of today's marketplace, however, has caused HR professionals to re-examine this approach in order for human resource departments to benefit from the technical advances that have made information more quickly available or more easily stored. Today's human resource professional recognizes that the value of technology overrides the loss of human touch that is lost through its use and that in order to remain competitive technology must be utilized as much as possible (Black, 2006).
Technological Skills
In order for human resource professionals to be successful in the future years, they must possess skills beyond those traditionally used. HR professionals now must have a strong commercial appreciation for how their individual company operates in the particular business environment in which it transacts business and be able to contribute significantly to this process. This appreciation must include an understanding of the financial condition of the business and how the company's financial condition affects the business' position in the market place. It is also incumbent that the HR personnel be competent in the use of information technology. The use and availability of information has assumed increased importance and the HR professional that is not familiar with its use is doing his company a major disservice. Finally, familiarity and mastering of legislation, legal and regulatory standards are essential for a well run HR department.
Digital Divide
Digital divide defines the gap that occurs between those who able to effectively access and use information and communication technologies and those who are not. Obviously, as information technology has taken on increased importance the area of human resources, it is imperative that this divide be minimized in order for a HR department to effectively...
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