Human Resource Planning for Automobile Showroom will assist in information gathering, setting objectives and making decisions that will enable the management achieve the desired goals. Human Resource planning process includes; strategic analysis, forecasting, job Analysis, recruitment and selection. This paper will outline the importance of Human Resource Planning process as well as assessing relevant information in relation to the Automobile showroom.
Strategic Analysis
The work environment needs to be conducive for business growth. Strategic analysis of the work environment will assist the management in aligning it to the goals of the business. For instance, the petrol station will need to be an open environment where the staff can be creative and work as a team for the best outcome. In business venture like a petrol station with a motor dealership, team work and direction are important. There need to established goals and development of a strategic plan for the team to be successful. The mechanics need to work closely with the other colleagues to ensure that operations are synchronized and that they are all responsible for the outcome of the overall performance.
Strengths and Weaknesses Opportunities and Threats
The importance of SWOT analysis is to distinguish internal issues (strengths and weaknesses) from external (opportunities and threats) gathered from the environmental analysis (Ferrell et al., 1998). In addition, SWOT analysis determines the relevance and compatibility of the information to the goals or objectives of the business. The information can also indicate obstacles in achieving business goals or objectives.
This is a useful tool for the new venture; it is instrumental in formulating selection. For this new business to be successful, it has to build on the strengths and rectify the weaknesses while guarding against external threats. The business has to check the general business environment, take advantage of the opportunities, and do it faster than the competitors. In addition, SWOT analysis is instrumental in strategic planning; it helps the business in reviewing the past, present data and chalk out plans.
The Organization's Use of Employees
Successful businesses acknowledge that employee engagement is a critical factor that drives high performance results (Gallup, 2012). In these businesses employee engagement is a strategic foundation for their business operations. For this new venture's operations to be effective, the employees must be engaged to deliver beyond their job description confinement. The new venture has to establish measures that will contribute to employee commitment including; treating the employees fairly, provide attractive benefits, job security as well as allowing employee participation on operations. Nonetheless, the jobs have to be stimulating and generate extrinsic rewards. Workforce may fail because of management dominance incongruity (Sparrow & Marchington, 1998). There is need for the management to exercise mutual trust approach in pursuing worker commitment, which is a value based approach rather than command and control approach.
In addition, motivation is an important factor in determining employee engagement. Motivated workers are focused, work hard, provide quality and work long hours. For instance, the mechanic of the auto dealer will give work priority to ensure that it is done not only as required but to surpass expectations.
The Organization's Objectives
The new venture's objectives are; first, to establish an auto dealership with respectable gross margin in luxurious, high performance automobiles. Second, is to create a customer base of people with good understanding of the old American brand throughout the surrounding metropolis. One that can support a 100% annual sales growth of cars with interior as well as exterior state of the art features. Third, is to attain the over 1000 unit sales of high-end luxury and performance Cadillac. Forth, is to establish a prominent market of Cadilac automobiles and increasing the market share by 10% every two years.
Forecasting of Internal Demand and Supply
Forecasting is instrumental in balancing the requirements and of workers and availabilities of workers. By anticipating the number of workers the business will employ and understanding their quality, the new business will acquire the best personnel for the right positions.
Internal demand is instrumental in drawing up of the annual budget as well as the long-term business plan. It is important in quantifying work that is needed for a given output. It determines the desired composition in the workforce as well as helping in assessing required workforce level in various departments.
Internal supply is important because it helps the new business predict and pinpoint changes in supply of staff. The internal supply of workers is affected by various factors that occur to the workers over time. This can be because of promotion, training programs and other occurrences that affect worker...
Customer Roles At least three customer roles are needed for a marketplace transaction: (Ibid) 1. Buying, choosing a particular product or service; 2. Closing sale by paying for product or service; 3. Consuming or using product or service. Subsequently, one customer may be a buyer, a payer, or a user; or each of these roles may be filled by an organization; various individuals; or different departments. During the process of transforming a showroom visitor to
This creates a strong customer base that can help the company through financially difficult periods and gives the company a leeway in terms of price control and product development. A company that can keep customers also tends to have a higher market share than its competitors. Customer care usually works its way back around and acts as advertising through the company, generally by word of mouth from satisfied customers.
In general, Product Development at Ford involves three major stages, all leading up to the manufacture of the vehicle: Plan, Design, and Verify -- then manufacture. To do this, though, functional areas need to manage costs, plan marketing programs, ensure that needed parts are available, plan manufacturing schedules, hiring (if needed), shift changes, and numerous other data (a/p, a/r, payroll, etc.). The model for Ford is: (Source: Murthy and Desai) Thus, on
6. Maslow's hierarchy of needs Abraham Maslow constructed a pyramid of five levels, each level presenting the types of needs that motivate people. At the bottom level sit the physiological needs, followed by needs of safety, needs of loving, being loved and belonging to a community. At the fourth level sit the needs of esteem, followed by the needs of self-actualization. In order to maintain an organizational staff member motivated and
All of these attributes together fuel a high level of mastery of their jobs, a critical element in job satisfaction (Sull, 2007). Finally the aspects of personal and work outcomes, which include high internal work motivation, high satisfaction with work and low turn-over indicate that BMW employees have found competency in their work. The reliance on transformational leadership techniques in terms creates a sense of purpose throughout the company.
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