A third study that examined the effectiveness in organization of companies using HRM's in the field of high technology came in with mixed results and was not able to definitively credit the use of HRM with more effective organizational ability.
In all of the studies it became apparent that the ability to examine the effectiveness of organization that use HRM departments the driving force behind the study was the measurable elements of effectiveness that could be given a value and then measured against other valued criteria (Lee, 1989).
When ascertaining the importance of a HRM department the largest corporations in America are giving weight to the importance of utilizing the polices and programs that HRM provides. In a recent roundtable discussion at Starbucks headquarters the CEO of Starbucks summed it up when he said:
Human resources has to have a seat at every table of every strategic discussion that we talk about, whether it's growing our margin, whether it's growing our store base, whether it's succession planning, whether it's staffing. We hire 300 people a day, 365 days a year. We have got to have human resources -- we call it partner resources -- sitting right next to me each and every time we have a meeting (Top, 2006)."
The President of Nordstroms felt the same way. He was quoted recently complimenting the assistance that HRM provides to corporations.
Our people, I think, do a good job of balancing that and staying connected to the selling process so they can not only speak the HR language, they can speak the language of a salesperson (Top, 2006)."
Another recent examination of the effectiveness of HRM dealt with...
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