¶ … Human Resource Function a Retail Store Traditional stores experiencing a significant shift retail shopping. Customers specialization convenience making purchases.
The human resource function of a retail store
The human resource manager's function has changed considerably over the years. Once, HR was called the 'personnel department,' and its primary role was issuing paychecks and managing employee issues such as pensions, bonuses, and vacation time from a purely administrative perspective. Today, HR has many additional, important tasks, including deciding what employees to hire that embody the company's values; the nurturing of top talent, and dealing with interpersonal conflicts between employees. "The role of the HR manager, director, or executive must parallel the needs of his or her changing organization. Successful organizations are becoming more adaptive, resilient, quick to change direction and customer-centered. Within this environment, the HR professional, who is considered necessary by managers and executives, is a strategic partner, an employee sponsor or advocate and a change mentor" (Heathfield 2012).
HR has an active role in setting the priorities of the organization, and the people the organization chooses to employee are seen as directly linked to the quality of output. This is particularly true of retail-based industries. America is no longer a manufacturing nation: providing service has become the core function of many industries, given that customer service cannot be outsourced or transferred online.
One of the greatest challenges of a retail store is the hiring and retention of lower-level staff -- the employees who actually 'meet and greet' customers and inform customers about the product and try to understand customer needs. These workers the customer's first 'point of contact' with the business, yet the hiring process can be very perfunctory. These jobs often pay minimum wage, and after a quick background check and a submitted paper resume, someone may be hired. This approach, which does not take into consideration employee interests or personal attributes and how they gel with the company, can be disastrous. Worse yet, after...
Human Resource Development Initiatives for the Department of Veterans Affairs As the nation's largest healthcare provider and second-largest federal agency, the Department of Veterans Affairs (VA) is responsible for administering a multi-billion dollar budget in support of the nation's heroic veterans. The VA fulfills its mandate to care for veterans and their families through a nationwide network of medical centers, outpatient facilities, Vet Centers and domiciliaries that provide the entire
So when these less trained and educated employees see any customer coming towards them. They try to avoid, move here and there or goes out of the reach of the customer. The Malls do come under the category of Retail business. In which there are different brands, shops and products of different companies are present under one roof. Every customer who visits is different in terms of education, product
Human Resources Management - Maintaining a Competitive Edge in the Corporate Marketplace Change continues to reshape the workplace. Today's HR professional is called upon to help the organization retain its competitive edge in the marketplace. Along with representing the best interests of employees, HR professionals assume the role of strategic partner, administrative expert, and change agent. HR assumes a critical role in promoting the vision and shaping the focus of the
Human Resources Management (HRM) Strategy at Nestle S.A. Introduction to Human Resource Management (HRM) The process of human resource planning is essential for organizations of any size and scope, but the number of employees working for the organization ranks among the most influential factors in guiding the construction of human resource policies. In order to more efficiently achieve strategic objectives, complex organizations require a perfectly calibrated blend of human capital to facilitate
human resource management function has evolved in recent years from the traditional "personnel department" to become a strategic partner in achieving organizational success in companies of all sizes and types. Part of this evolution has been the introduction of innovative methods and questionnaires that can help human resource managers design jobs for efficiency and evaluate employee performance. To gain some fresh insights in this area, this paper provides a
Chain of Retail Stores -- Project Management Case Study Managing Project Managing Budget Managing Cost Managing Project Project management has become so refined over the course of its development that the implementation of a project based on a good project management foundation is actually more important than having any in-depth knowledge or expertise in any particular industry (Badiru & Adedeji, 2012). The four most common compositions of teams are the purely functional project structure, the pure
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now