Human Aspects in IT and Cybersecurity
An innovation in IT (information Technology) has revolutionized the method organizations store, record and retrieve information. Moreover, a large percentage of business organizations has taken the advantages internet technology to offer their businesses online where customer's data such as credit cards, SSN (social security number), tax information, and other personal information are recorded in the organizational databases. A major benefit that internet technology offers to organizations is that it assists businesses to transact businesses globally without establishing entities in other countries. The strategy has assisted organizations to achieve competitive market advantages. Despite the benefits associated with IT, businesses face the ethical implications in business transactions because they are faced with a hacking dilemma.
The primary goal of ethics is to promote ethical practices that will enhance availability, confidentiality, and integrity of organizational informational resources. To achieve this objective, employees are to demonstrate a highest ethical conduct standard that will be applicable basic laws and principles. Ethics are the cornerstone of information security dealing with what is right or wrong in human conduct. Ethical theories attempt to determine what is actually good. However, the principle-based theory looks at the moral action in accordance with pre-established rules.
The objective of this paper is to assess the ethical dilemmas that organizations face in the context of cyber security based on the application of ethical theories, models, and principles.
Code of Ethics
A cyber security professional and other employees have the responsibility of protecting customers' data and organizational critical infrastructures. Moreover, they have a moral responsibility to apply the code of ethics to enhance effective information and computer security. One of the applicable code of ethics is that employees must perform their duties and professional activities in accordance with highest ethical principles and applicable laws. A data privacy is an effective code of ethics that employees must respect at all time. Privacy is the right to control interference or access to personal information. An individual privacy refers to a right in preventing other having access to his personal information. Thus, an organization should integrate the right of privacy in their code of ethics. Typically, privacy is held important because it protects customers from all sort of external threats such as theft, ridicule, manipulation, and defamation. Privacy is very critical for autonomy, without a right to privacy, people will face challenges to develop their thoughts and personality. A data privacy is very important, which employee must respect at all times. Since an increasing number of organizations collect customer data during an online transaction, integrating a data privacy in the code of ethics is very critical to protect customer data. By integrating data privacy in the code of ethics, the employee will be obliged to protect customer data by respecting the code of ethics.
Moreover, employees should be obliged to promote accepted information security at current best standards and practice. Additionally, employees must maintain an appropriate confidentiality of sensitive information when carrying out their professional duties. Employees must also discharge their professional duties and responsibilities with honesty and diligence. However, organizations are to implement employee monitoring in the course of their duties to ensure they protect customer data and abide by the code of ethics. The Utilitarian theory of ethics argues that employers should take a course of action to protect the interest of the stakeholders. Thus, an employee should act ethically when performing their professional duties.
Effect of Cultural Values
Cultural differences make people from different ethnic groups and nationalities view ethical norms differently. For example, Asian cultures do not view software piracy as an offense. Typically, western culture views the way Asian people use of software and computer technology as software piracy. For example, Asians believe in collective ownership that clashes to intellectual property. One possible challenge in the application of local law is that the law is not designed in such a way to reflect the interest of all cultural ethnic groups. Globally, the way each cultural ethnic group views piracy, software infringement, illicit use of corporate resource and intellectual property is different. Whitman, & Mattord, (2014) point out that the way people view piracy is different in the United States and Netherland. While American citizens are less tolerant to piracy, however, piracy is more significantly permissive in Netherland. Moreover, copyright infringement is more tolerant in Hong Kong, China and Singapore compared to the UK, Sweden, and Australia where copyright infringement is less tolerated. Essentially, lack of punitive measures and poor local or national law enforcement...
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