Verified Document

HRM The Problems And A Potential Resolution Case Study

HRM The Problems and a Potential Resolution in a Case of Nepotism

Problems Caused by Mary

Mary Smith, the daughter of a founder of the firm has been hired despite a lack of skills needed to perform the basic duties for her position. This is a case of nepotism and has lead to some problems in the company. The problem may be seen as both practical and in terms of the psychological impact on employee relations.

At the practical level Mary has not been performing tasks which are likely to increase work loads for others, create delays and general increase levels of inefficiency. The delays in delivering initial assignments may delay other tasks and misfiled documents may be lost, so the problem requires the firm to invest more resources in rectifying the mistakes. These types of issue can be associated not only with inefficiency, but increasing costs that will negatively impact on the firms' bottom line (Williams and Laker, 2010). The fraternizing with specific employees may also cause practical problems, with increased wasted workplace time, as well as the direct and indirect impact this will have on other employees.

The presence of Mary, hired due to her fathers has had a negative impact on the existing employees, the employees were irate which will reduce their trust for the employer and may have a long-term impact on the way they perform their jobs (as seen in question 4).

Question 2 - Job Description

To rectify the problem it is necessary to define the job and tasks that are required for the position of administrative assistant, regardless of who holds the post. This may include the following.

The administrative assistant is directly responsible to the senior administrative office and has the general duties associated with providing administrative and clerical services. The employee's responsibilities will include the answering the telephone, opening, sorting and distribution...

The employees should undertake the tasks in a professional and efficient manner, with tasks performed on time with the employee retaining commercial confidence.
Question 3 - Rectifying the Situation

Rectifying the situation can be difficult, as nepotism can be seen as political and the resolution has to overcome the political pressures which may be exerted by those involved (Williams and Laker, 2010). If it assumed that the firm has not enacted any anti-nepotism rules and the recruitment was not in breach of any policies the issues ahs to be dealt with in the department.

The first stage of the resolution is to examine the situation objectivity and gather the relevant data regarding Mary's performance (Aguinis and Pierce, 2008). This will include assessing the number of late assignments and the degree to which they were late as well as quantifying the extent of the misfiling and the problems that it has caused. This is necessary so that an objective assessment of Mary can take place, where employees feel that they are being treated unfairly as a result of Mary's presence it is possible that misdeeds and problems caused by Mary may be exaggerated. Objective assessment will provide the foundation for the next stage.

The next stage will be to call Mary into a meeting and review her performance with her with a positive approach and the view to rectifying the issues, a positive approach is most likely to resolve the situation (Aguinis and Pierce, 2008). Mary will be told of the purpose of the meeting with an emphasis on the view to resolving the issues. The review will start by looking at the under performance in a logical manner, starting in a no blame approach, so that Mary can appreciate…

Sources used in this document:
References

Aguinis, Herman; Pierce, Charles A, (2008), Enhancing the relevance of organizational behavior by embracing performance management research, Journal of Organizational Behavior, 29, 139 -- 145

Arasli, Huseyin; Tumer, Mustafa, (2008), Nepotism, favoritism and cronyism: A study of their effects on job stress and job satisfaction in the banking industry of North Cyprus. Social Behavior and Personality, 16(9), 1237-1250.

Kele?, Hatice Necla; Ozkan, Tu-ba K-ral; Bezirci, Muhammet, (2011, Sept), A Study On The Effects Of Nepotism, Favoritism And Cronyism On Organizational Trust In The Auditing Process In Family Businesses In Turkey, International Business & Economics Research Journal 10(9), 9-15

Laker, D.; Williams, M, (2003, November), Nepotism's effect on employee satisfaction and organizational commitment: An empirical analysis, International Journal of Human Resources, 3(3), 191-202.
Cite this Document:
Copy Bibliography Citation

Related Documents

Communication Problem and Analysis in
Words: 1521 Length: 5 Document Type: Essay

Because they ignored those concerns and chose to save a very small amount of money, they ended up costing their organization much more money for placing an entirely new advertisement that reflected the additional wording that the two team members had originally tried to propose. On a much smaller scale, this is precisely the same thing that happened on the Deepwater Horizon oil drilling platform: namely, junior-level team members expressed

Equal Employment Opportunity and HRM
Words: 1796 Length: 6 Document Type: Term Paper

Equal Employment Opportunity & HRM Reasons for not hiring pregnant women Models exhibiting wrestling apparel need to have ideal physical characteristics and attractive body structures, for they are often required to wear appealing costumes like bikinis. A model wearing bikini is required to have the ideal proportions of muscle and fat on the body, along with an attractive body structure that has features of outstanding feminism. A number of arguments in the recent

Developing Human Potential
Words: 6427 Length: 20 Document Type: Essay

Human Potential Developing Human Potential When an organization makes the decision to take an individual on as a part of staff, effectively they are making a human capital investment in that individual (Lepak & Snell, 1999). Where the organization pays for the training of, insuring of, and salary to that individual they in turn are expected to perform the tasks within their job description efficiently and accurately thus allowing the organization to

Erik Peterson Case Part I What Problems
Words: 1985 Length: 7 Document Type: Essay

Erik Peterson Case Part I What problems are facing Erik Peterson? Internal Factors Organizational citizenship behavior (OCBs). One of the most significant problems that Peterson faced was the lack of communication throughout the CelluComm organization. A number of people were hired or placed in positions without the communication that would typically be expected. Peterson actually did not know who he reported to, so he was unclear on specific functions that he was responsible

Human Resource Management Impacts on Organizations
Words: 3120 Length: 10 Document Type: Essay

HRM -- HR -- Impacts on Organizations What are the best strategies for Human Relations Management (HRM) and Human Relations professionals (HRPs) to improve the performance of their employees? There are several important strategies that relate to that question, and they are reviewed in this paper. The impact of Human Resource Management (HRM) on organizations is the subject of a peer-reviewed article in the International Journal of Human Resource Management (Dyer, et

Recruitment and Selection As Brezina 2011, P.240
Words: 2818 Length: 10 Document Type: Essay

Recruitment and Selection As Brezina (2011, p.240) cites if the Human Resource department is to remain efficient and intact, the levels of teams must be consistent and allow co-operation and consultation between the line managers and the Human Resource Manager. However, this is rather different in the case of Recruitment and selection as HR managers, or even the external specialists can play a significant role of applying modern knowledge and expertise,

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now