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HR Decision Choosing A Call Term Paper

Though he is the nephew of Company X's president and there has already been some indication of pressure to hire him, Frank Swain was ranked as the bottom choice for this position due to his relative lack of experience (with only five years in the workforce, and that dealing with a staff half the size of Company X's call center), a complete dearth of performance records from his current employer, and the fact that he apparently earned his MBA immediately after earning his BA (given his age and the timeline described, this seems to be a reasonable conclusion), which means he would have potentially obtained less practical information from his education. Karen Wilson was ranked only slightly higher, and for the same reasons; her relatively low level of work experience both before earning her...

Martin Mason will likely leave Company X if he is not given this or another similar position, but though his departure would be a loss for the company his experience has not fully prepared him for the leadership role that is currently open; a different lateral move might be more appropriate for him.
This leaves Pat Anderson as the best candidate for the position. Ms. Anderson is significantly closer to retirement age than the other candidates, which means a replacement will need to be hired that much sooner, but her loyalty to the company and her years of directly relevant experience make her far and away the best candidate for the leadership position.

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