HP Marketing Plan
Discuss the company's competitors, and the strengths and weaknesses of each
HP is a technology solutions provider to global institutions, to corporate businesses and even to individual consumers. It specializes in a wide span of IT infrastructure, personal computers and access devices, global services and even image printing. By the year 2004, their revenues totaled to $76.8 billion, a firm financial base for such a company (Hewlett-Packard Development Company, 2004).
In the technology solutions market, the fiercest competitors to HP that have been posing challenges in all quarters are Dell and IBM as the closest competitors among other competitors.
Michael Dell is the founder of Dell Computers who had been working as a retailer of IBM computers before he established Dell Computers in 1987. Dell over the years has grown to be known as an enterprise that is good in keeping down the costs and getting efficiency out of its direct sales as well as from its build to order business model (The McGraw-Hill Company, 1999).
Strengths of Dell
Dell has an upper hand in several factors hence making it a competitor for HP and one of the strengths that Dell has is the Direct Model which allows the clients to fully customize the computers and laptops in particular as they order for it with the features they want directly from the company. This effectively cuts out the retailers from the distribution chain.
The other strength of Dell is that there is fast delivery of their goods as compared to HP as they cut out the retailer as the distributor and deliver it directly to the customer.
Dell also boasts of efficiency in delivery, which they almost always do in a few days since their inventory turnaround time is very efficient and they hold a well controlled relationship with suppliers. These act as a cost saving measure which dell passes on to the clients hence attracting more clients.
One of the other significant strengths of Dell is that it has successfully targeted the executive clientele, indeed 75% of their sales revenues come from large business and governmental organizations. These organizations in turn pass down to their employees the relationship that they have created with Dell. This puts them in a good position to have the business executive as a target with their new products (Prof. Pinegar, 2002).
Weaknesses of Dell
The most significant weakness according to Prof. Pinegar, (2002) is that is fails to capture the educational institutions like colleges and hence loses out on the student population that could be significant in the market share as many students buy their computers through their college offices.
In terms of the individual home user, Dell's Direct Market model at times act as its own undoing in that the clients do not have the prototype to see and touch the features before they get a similar piece. This then makes some clients hesitant of ordering for a customized laptop for their own use. This will mean that several buyers would rather walk to a competitor's shop where they have hands on experience of the piece they are meant to own. The waiting time for the customization may make some clients impatient and even the patient ones will have to pay for that time and customization.
The other weakness is that due to the several product ranges that Del deals in from different countries, there is the risk of supplying substandard goods which has occasionally caused mass recalls like the 2004 recalls of laptop adapters with fear that they could overheat and cause fire.
Since Dell is a computer maker not a manufacturer of computers, it relies on other several suppliers for the products it uses to assemble the computers. This means that there is a possibility of being rendered at the mercies of these suppliers in your distribution since the Dell timing must run concurrent with the times that it is supplied with the parts it needs.
The other competitor to HP is IBM, which was founded in 1911 with its headquarters in NY deals in computer hardware and software as well as offering hosting, infrastructure and consulting services. It is considered the largest firm in the U.S.A. As at now and globally being the 7th most profitable company.
Strengths of IBM
IBM is known to have a high performance management when it comes to business. Being that it is charged with handling almost 95 of business tasks that take place in Wall Street of the top 1000 companies, they combine the skills with the revolutionary innovations that they have to ensure this is brought to completion.
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