Q1. What training tools and techniques were highlighted in the broadcast?
Like many organizations, UPS boasts a wide variety of different kinds of employees, spanning from truck drivers to middle managers. Increasingly, the high-tech aspects of the office are infiltrating the training of ordinary employees. In 2017, the company issued a press release stating it was adopting the use of virtual reality technology to train employees. “Students using the modules must verbally identify potential road hazards such as pedestrians, parked cars and oncoming traffic. The 360-degree view inside the headset is realistic down to the finest details” (“UPS Enhances Driver Safety with Virtual Reality,” 2017, par.3). The intention, according to UPS, is to create a hyper-reality to underline the need for split-second reactions, even when drivers are tired and have been awake for many hours. This is not simply true of actual driving but also of negotiating icy sidewalks, pedestrians, and other hazards.
Q2. What do you think are the objectives of this training program?
The objectives are to create a fleet of drivers ready, willing, and capable of navigating the hazards of driving under difficult conditions. These conditions are very difficult to simulate otherwise. It also prevents drivers...
References
UPS enhances driver safety with virtual reality. (2017). UPS. Retrieved from: https://www.pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=P ressReleases&id=1502741874802-243
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