Aircraft Flight Disturbance
Internal Memo:
Lessons Learned From September 26th O'Hare International Airport Incident
Senior Management
Recommendations to Avert Widespread Flight Disturbances
On September 26th, 2014, both O'Hare and Midway airports experienced a day-long disruption of operations that led to over 2,000 flights being cancelled and the entire nation affected by the disruption of operations. An employee with psychological problems intent on killing himself started a fire in the basement telecommunications room of the Aurora, Illinois control center, then attempted to slit his throat. After posting his suicide note on Facebook, relatives called 911 and both his life and the control center were saved. The fire damaged the most critical areas of the IT infrastructure for air traffic control for both the O'Hare and Midway airports, forcing air traffic control locations in adjacent states to take on one of the busiest areas of the country for air travel. The lack of IT controls in place made this situation particularly treacherous and very dangerous for the thousands of inbound and outbou7nd flights, and left tens of thousands stranded overnight not only in the Chicago area, but in adjacent airports as well. With a more effective IT systems analysis plan the entire situation could have been averted.
Information Systems Analysis and Recommendations
The incidents on September 26th, 2014 underscore one of...
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