¶ … Conflicts in Workplace Communications Cause Stress
Workplace communication, like any communication, is basic to the interaction and subsequent performance of the participants. What are the causes of conflict in workplace communication and what are the ways in which employees experience this stress?
Workplace communication is different from social communication due to the contrived hierarchy one finds in the workplace. One communicates in the workplace with employees who are in subordinate positions as well as with those who occupy equal or superior positions within the company. Each type of communication requires different levels of formality. Like any form of communication, workplace communication has differing styles. Styles of communication, coupled with the workplace hierarchy, create interesting and stressful results. Finally, workplace diversity leads to communication problems and stress. As the workplace becomes more diversified, methods of communication must become more precise. Let us first approach this subject from the subordinate employees' point-of-view.
One must understand and accept directions from supervisors when one is in a subordinate position. "Some people can't tolerate working in a situation over which they have little control" (Whigham-Desir, 1993) The stress of understanding requests by supervisors is part of the job. The outcome is either a good performance review and possible raise, or a mediocre evaluation, no increase in wage, and possible termination.
For understanding to happen, the subordinate needs to have clear instruction. "Companies must improve the flow of communication to employees, which in turn will help relieve their...
Stress Management in the Caregiver Setting An increasing body of evidence points to the intensity of the labor involved in caring, and the impact it has on the caregiver in a healthcare setting. Whether lay or professional, it seems that the potential for suffering among caregivers is enormous. When a person reaches a state of physical, emotional or mental exhaustion, burnout occurs, and it appears to affect both lay and professional
This is exacerbated by the problem that Carmen is close friends with the owner Kenneth. Kenneth has a similar conflict management style to Carmen. He can be extremely nice when dealing with people casually, but whenever a problem arises like Carmen he makes excuses, avoids the problem, tries to pass it on to someone else, or resorts to texting or faxing messages rather than confronting complaints. Their favorite 'nonverbal' communication
Conflict Resolution: Scenario Analysis The purpose of this research paper is to find theories and ways on how people deal with conflict on a smaller scale. Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. A deep personal need is at the core of the problem, such as a need to feel safe and secure, a need to feel respected and valued, or a
The change, to improve the way one manages conflict, needs to come from a deeper place and that is the most important lesson I take from this chapter. Some of my past conflicts might not have happened had I known about this. Chapter 7 is about managing stress. The authors note that stress is "experienced subjectively as a biochemical reaction within the body" (p. 121) -- the key being that
Stress Environment has to be 'wiped out' (Net-Working Survival Guide), if not than employee has to be trained to handle stressful situations. But expecting a lot out of employee's limited resources and restrictions is unfair. Deterministic view has to be adopted while improving the organizational structure such that the level of stress is significantly reduced. Organizational structures can be improved by adopting following strategies, Realistic Approach: Realistic Approach is required not just
He can be articulate, but often complains about managerial policy, and I do not want to seem to be condoning backbiting. It is also difficult to be enthusiastic about a task, when someone is constantly complaining. Select at least three strategies to enhance your relationships with these three people for a more productive workplace environment Regarding my boss that plays favorites, the best strategy is to simply 'stick with the facts.'
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