This has helped the industry to grow, with various tourists from around the globe going to these destinations and then talking about their trips when they return home. Over the course of time, this has caused many of these new travel destinations to increase dramatically in popularity. The information from this source is useful, because it highlights how globalization has been allowing more people, to be able to travel farther and to exotic places. As a result, this can be used to identify how the industry has changed and why a variety of hotels have taken more of an international focus. This helps to discover how globalization has changed the industry, as consumers are seeking out a more unique travel experience. In the case of the survey that is being conducted, this source will help to create a variety of questions that can be used to corroborate these findings to include:
What factors affect the choices that you will make when selecting a particular hotel?
Do you often look for various package deals when planning any kind of stay at a hotel?
Does the location of a particular hotel chain in an area affect your travel decisions?
This is significant, because the information from the source can be used to create possible questions that can satisfy the various aims and questions of study. As this would provide basic foundation, that could be used to go into other areas. Once these different questions have been answered, this will provide more specific information as to how globalization and the different marketing efforts are affecting hotel chains. (Dierikx 2008, pg. 137)
Over the last several years, globalization has been causing a variety of hotel chains to take an international focus, when it comes to their underlying business models. As a variety of travelers have emerged between the 1960's and today, with consumers requiring different levels of services and amenities. The information discussed by Salver, highlight how recessions and overbuilding in the number of available rooms, has caused a variety of chains to face pricing pressures. This is because, the expected upsurge in demand never came, which would leave a number of hotels, with empty rooms that they are having difficulty filling. Where, all of the different chains would follow the same basic model of: providing a variety of services to different demographics of travelers, ensuring that the product is easy to identify, making certain that prices are competitive, using technology to standout from competitors and focusing on maintaining a favorable image of the company. (Salaver 2009, pp. 13 -- 21) This is problematic, because the large amounts of overbuilding and the contraction in consumer spending, would mean that travelers would compare prices before selecting their choice of hotels. As a result, this information can be used to establish a foundation, as to how the current recession is impacting the marketing strategies of various hotels and how it could be affecting the underlying business model of a number of organizations. During the course of conducting the survey, this information can help to create targeted questions that can answer the various aims / questions of the study to include:
What are the most important factors you consider when selecting a hotel room?
How has the recession impacted your travel plans and what hotels you are staying at?
Do various package deals and discounts play an important role when selecting one hotel over another?
How important are the overall amount of services offered and the reputation of the company when selecting a particular hotel?
This is significant, because the information from this source can target how the recession is changing consumer perceptions, what issues are most important to travelers and how the services / reputation of the company will affect these choices. Once these different questions have been answered, this will provide more specific insights that can help identify the different aims to include: the impact of the recession on the industry, how it changing the business model and how consumer tastes are affecting the companies.
The overall prices that are being charged can have an impact upon travelers, as they have a number of different choices and ways to shop for the lowest available rate. With an increasing number of consumers, using various web sites as a way to quickly the find lowest prices and the kinds of services they are looking for. The research from O'Fallon, uncovers how a variety of hotels are not accounting for this...
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