Facilities Maintenance
Hotel Facilities Maintenance
As the proposal for Hotel Montreux enters the next phase, plans for maintenance must be delineated. Proper scheduled maintenance of the facilities systems, buildings, equipment and other features is essential to protect the capital investment and to ensure that Hotel Montreux achieves the international reputation targeted by investors and financiers. This report provides a plan of overall maintenance designed to maximize the investment by ensuring timely and appropriate maintenance and repairs. The sections that follow address the following specific management, care, and maintenance areas:
Maintenance systems
Equipment specifications
Purchasing criteria
Guest, employee, and corporate benefits
Cost accounts
Sustainability assurances
The recommendations and the overall facilities maintenance plan are based on comprehensive research relevant to the needs of the hotel, its customers, and its investors. Sources include online and print industry journals, hospitality periodicals, industry websites, and authoritative books.
Maintenance systems
Hotel Montreux is equipped with information technology (IT) that permits electronic recordkeeping for all maintenance, care, and management activities. Equipment records include detailed schedules for maintenance that integrated with the Master Electronic Monitoring and Management platform (MEMM). An historical basis for each major piece of equipment and all contiguous systems is generated automatically as maintenance tasks are completed or as repairs are addressed.
The platform is capable of prioritization and benchmarking of equipment performance, both of which support the generation and summarization of cost account activities. The platform schedules maintenance during quiet hours and off-season times to avoid inconveniencing guests and to avoid a concomitant reduction in revenue due to disruption of service and less than optimal guest environments. The Master Electronic Monitoring and Management (MEMM) system functions in a green, paperless fashion -- unless controls are overridden -- thus supporting the corporate philosophy of sustainability.
Channels of communication and personnel involved
All housekeeping staff will have developed capacity to identify the need for repair or replacement tasks. Staff will receive some fundamental...
One of the most important decisions that need to be taken is regarding the number of cleaning employees that are required and the frequency at which the cleaning will be conducted. These are all about the public areas where the house keeping has to be active. They also have to look after the guest room areas. The area near the guest rooms consist of the elevators through which the
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The core or critical components of building operations and maintenance, real estate management and strategic plans, human and environmental factors, project management, space planning, finance, quality assessment are the most critical areas of facilities management. As companies seek to create a more collaborative work place, each of these systems are being integrated into other subsystems, departments, workflows and process areas. In the case of hospitality companies, the highly integrative nature
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