Hiring on the Basis of Looks
Problem Identification:
Abercrombie & Fitch came under attack when it was found that many young good looking people were being offered jobs on the basis of their looks. When the issue came to light, other complaints also surfaced where people from Filipino and African-American backgrounds complained of having been rejected by the company because of their race. This gave rise to much outcry from the public and A&F confessed that this has been company policy to offer jobs to good looking people to improve sales.
Hiring practices have often come under fire due to discriminatory policies. However while sex, gender and race-based policies often lead to discrimination charges, people have yet to become more aware of hiring practices that focus too heavily on external appearance and looks. This raises a fundamental question: is hiring on the basis of looks unfair, illegal or even discriminatory?
It is easy to see that employing someone purely on the basis of looks is discrimination against otherwise average looking people. However the question cannot have a simple yes or no answer due to variety of complexities involved. When Abercrombie and Fitch came under attack for hiring practices that seemed to exclude average looking people, it also triggered a debate regarding discrimination that exists on basis on someone's looks.
"According to an attractive young woman a student at Northwestern University the same thing happens to her every time she goes shopping at Abercrombie and Fitch. On at least three occasions, store managers have approached her and offered her a job…Elizabeth looks like she belongs to an A&F catalog." (Carroll, p.937)
It is clearly unfair to most but almost everyone knows that it exists. In many professions, people are hired for their looks and it is highly acceptable. But generally for all other occupations, hiring on the basis of appearance is considered highly unfair. "Most of us would be willing to concede that, in some occupations, it is legitimate for employers to make good looks a prerequisite for employment. For example it seems reasonable that the Charles Stern Agency of Los Angeles would insist (as they do) that the men they hire for television commercials be over six feet, athletic...
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