¶ … 1988, the DeskJet printer has become one of the best sold products in Hewlett Packard's product portfolio, with figures reaching 600,000 units in 1990. Much of the DeskJet printers are sold to Europe, a significant market both in terms of absorption capacity and increasing demand. However, the European market has several characteristics of its own.
The most important one is the necessity to adapt the printers to the exact requirements of the European market. One of these requirements refers to the language in which the manual is written, but, at the same time, energy adaptations need to be performed as well, meeting the correct voltage and power cord plug requirements. Given the fact that all printers are produced and assembled in the Vancouver facility, one needs to add to actual production time the time of transport and distribution to the European resellers.
It is important to note that the market in which HP operates is a highly competitive one, with resellers wanting to operate on stock as little as possible. This implies the need for HP to have a constant and significant reserve of printers ready to be distributed to its resellers. Due to the high level of availability needed by the industry, it is natural that the growth of HP sales in Europe has concomitantly led to the accumulation of large inventory figures. This is the main...
The benefits of this strategy however is that it provides HP with quick response to local market requirements, and alleviates the need for taking between 4 and 5 weeks to ship printers from Vancouver to Europe. Conclusions What is the most realistic, prudent and viable alternative is to first attack those processes that are broken and that in turn are causing so much confusion in the company today. These include forecasting,
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