Organizational Structure
Mission, Vision and Key Values
This organization will be a new healthcare organization / group home for veterans. The mission is to provide a safe and stable environment for veterans to recover from injury, surgery or trauma. The vision is an America where veterans feel valued, and where their service is repaid with the highest honor. The key external values of the organization are going to be healing, compassion, and empathy, and key internal values will be hard work, caring, and attention to detail.
Framework of the Strategic Plan
The strategic plan will involve positioning – we are targeting veterans who are able to afford private care, although some will be funded through government payer sources. To deliver a premium standard of care that is greater than available at a typical VA facility, we will focus on hiring and retaining the best talent, and investing in our facilities. We seek to serve those who serve, and this investment in people and facilities is how we will execute this plan. The most modern health care tools will be utilized, which is a key point of differentiation for our facility – and comes with it certain requirements for hiring and training of nurses, physicians and other medical staff.
Strategic Planning Model & Relationship with Mission, Vision and Key Values
Of the main strategic planning models, the Basic model is the one that best describes how the organization will approach strategic planning (ExecuteStrategy.net, 2018). This model is based on a pathway of vision ? goals ? approach ? action (Ibid.). The organization has a vision and is in the process of setting critical goals. The approach is largely driven by the vision in this instance, especially where investment and organizational structure are concerned. In the basic model, the vision serves as the basis for the development of strategy. The vision is a high level concept, and the mission is more of an operational level interpretation of the vision, with the...
Thus, vision is the guiding force behind strategy, with mission and key values being strong influencers.
Organizational Structure
In order to deliver high-value service that is superior to other competitors, we are adapting the more traditional hierarchical structure of a normal health care organization into a patient-centric structure. Patients will be assigned teams of caregivers, and these teams will be managed by individual leaders who guide patient care. This structure is how we envision breaking down the communication silos that often exist in health care organizations and increasing teamwork. We feel that if the caregivers work together with each patient – very much possible in a group home setting where patients are typically long-term – that the overall patient outcomes will be superior. Within the structure, the normal roles are going to be much the same, but with a greater emphasis on communication between the different caregivers, and a specific dedication to individual patient needs and caregiver continuity. Outside of this, the organization will have a functional structure – units such a Finance, Operations, etc., but the Patient Care department will supersede more traditional departments based on healthcare role (doctors, nurses, etc. in different departments).
Key Leaders
The organization will be headed by an experienced management team of healthcare professionals. Our head of Patient Care has a diverse range of experience, having started as a nurse, before going back to school to become a physician, and ultimately moving into healthcare administration. The other leadership roles are staffed by experienced professionals who are experts in their fields.
Change Management Model
As a new organization, organizational change is not top of mind, but there are plans to adopt a unique change management model based on iterative change – an organization that is…
