The healthcare industry has widely adopted IT solutions in the development and maintenance of information systems for this sector. These information system applications will go a long way in boosting medical care goals by reducing costs significantly, increasing efficiency in the process and achieving a zero error. With this, client satisfaction will be realized. At the core of this is the electronic medical records (EHR) which is representative of all the health information of an individual that is available in a database and can be shared across healthcare service providers (Rouse, 2016). Also integral to this system are two components; mobile health (mHealth) and telehealth (telemedicine). Though the two are interconnected, they have a slight difference. Telehealth includes home monitoring of health conditions through desktops, laptops and other online material (Terry, 2016), while mobile health is restricted to mobile devices.Considering the impact of electronic medical records (EHR), it is the best choice to get started on digitalized healthcare in this setup. The key motivators for the implementation of EHR in a medical start up are: greater efficiency in the delivery of health services, enhanced client and service provider safety and affordability of healthcare services. With this achieved, there will be increased accessibility to healthcare services. Accurate information is key to good medical care, without which it would not be possible to make proper diagnosis and accurate decisions. Healthcare workers therefore need to be empowered with the correct tools to help them care for the patients, record and transfer information in a way that meets the regulatory requirements of the accrediting organization (Odenkule, 2016)
Team members and their roles
The team will comprise of physicians, nurses, physician assistants, records management staff, administration offers and other auxiliary staff. The clinical team is responsible both for educating their peers on the EHR implementation and constantly giving feedback about the process to the team charged with implementation. Three key people to consider are: The lead physician who is in charge of the execution and also connects the backend and the front end of this implementing team. They should be active in clinical practice. Second is the project manager who connects the EHR supplier with the implementing team, they keep track of the milestones, tracking the progress and addressing the day to day issues that may come up. Lastly is the lead super user who customizes the EHR software to the organizational needs and creates workflows and standard operating procedures (SOPs) to deal with issues raised by front-line users (Hodgkins, n.d)
Setting goals and empowering the team
According to WHO, goals are broad statements that describe the overall expected improvements related to the implementation of EHR (WHO,2017). The next stage is to harness clear goals derived from the situational analysis. This is the role of the coordinating team and implementation committee and the aim is to clarify the interventions to make it possible to measure outcomes in the future. Without this it will not be possible to know what progress has been made. Below are examples in which EHR can be implemented successfully in this environment.
Minimize hours spent tracing patient files.
EHR will allow for all patient data to be accessible from anywhere, at anytime with ease. With this, there will be continuity of care for example from one ward to the laboratory or from one clinician to the next on duty.
· With clinicians having different handwritings, EHR will go a long...
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