This perception of teams is a halo effect since empirical evidence on the efficacy of work teams in organization does not show consistency. A study that was conducted by a.T. Kearney found that 70% of teams do not deliver the required results. In another study reported by Cleaver (2001)
, it was found that teams greatly improve the output of the organization.
Researchers on the effectiveness of work teams are more careful in making conclusions about their efficacy since they found that their efficacy is simply a myth and that teams are often overused in situations which would have been better with non-team structures. Popular press and business professional continue to profess the importance of work teams. Evidence from research, however, shows that there is mixed evidence on their benefit. It can also be seen that there are many dysfunctional dynamic which teams may encounter. Scholars are therefore of the opinion that teams are overhyped and overused. What business professionals and popular press fail to recognize is that teams when inadequately managed face a lot of dynamics which could lead to their failure.
Naquin and Tynan (2003)
posit that teams are not usually blamed for their failure. This is a documented phenomenon where two distinct studies which used real teams in a controlled scenario found that the failure of the team is often pinned on individuals than the team as a collective. This result supported their hypothesis that teams are given more recognition for their success than for their failure. Teams often escape being blamed for failing because of the halo effect on teams. As a result of impaired cognitive judgment, teams are not attributed any negative traits therefore they are not blamed for their failure.
When a team fails, the management applies counterfactual thinking to understand the past events that could have triggered the failure. The person charged with this responsibility often finds alternative ways in which the situation would have played out. Each alternative scenario assigns the members of the team different decisions which often than not lead to the failure being pinned on the individual or individuals whose alternative scenario are furthest from the actual scenario rather than the team as a whole. The fact that the counterfactual thought processes identify the individual as the cause of the failure rather than the team as a whole does not necessarily mean that the causal attribution process is erroneous. However, the use of counterfactual thinking to identify causal factors has been found to be biased by several factors such as the experience and perspective of the individual charged with identifying the causal factors.
The researchers also posited that the person undertaking the counterfactual thinking is more likely to look at the more developed theories and schemas of individual behavior than those of team dynamics and team behavior which are still substantially underdeveloped. They also argue that in the diagnosis of the performance of the team, it is more likely that the individuals performing this diagnosis will focus more on other individuals as the causal agents rather than the team as a collective. The argument here is that relatively a person has more knowledge on the thinking of individuals rather than the systems thinking of a team. This argument is supported by Kahneman and Varey (1990)
who stated that causal reasoning is affected by the choice of counterfactuals. This is used to predict that when the person has a deeper understanding of teams, they will think more factually on the team as a collective rather than targeting the individual.
In another study that attempted to reanalyze the experimental halo effects, it was found that the halo effect leads a person to judge another based on the global rather than on analytic judgment. The researcher also found that the correlation coefficient was due to objective variations that exist between the individuals themselves or the public information about them. Though the researcher did not succeed in showing any experimental differentiation between the rating conditions when the information was held constant, the research showed the value of the halo effect in influencing the judgment of a person or organization Johnson, 1963()
This same principle can be applied in the analysis of the halo effect of team. When the person uses counterfactual thinking to judge the role then individual played in the failure of the team, the judgment may be based on other global characteristics such as attractiveness rather than on analytic judgment Naquin & Tynan, 2003()
Halo effect in human resource management
Recruitment.
The first impression that a recruiter has on a person could greatly...
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