Group Communications
Memo: To the department heads of Company X
What is the purpose of group communication? The reason that working in teams is so important is that a group is often stronger than the sum of its component parts. When people work effectively together on a common goal, they can pool their collective strengths, and other members of the team can compensate for the weaknesses of other members of the group. But conversely, the weakness of group communication is sometimes a group falls prey to bickering and infighting, and does not generate a productive sense of dialogue amongst its members.
A sense of mutual respect is necessary amongst all group members, even when there is a disagreement. In fact, debate and disagreement can be healthy, provided it is not done in a threatening or personally demeaning fashion. Although the members of the group may argue, they must know how to do so in a manner that is productive and issue-focused, rather than personal. Factionalism must be avoided at all costs. Obeying the rules of etiquette, such as not interrupting when another person is speaking or ensuring that everyone has a chance to provide input during a discussion, can work wonders to keep tempers from flaring. In an unfamiliar group, these protocols may need to be formal, in a group of people who know each other well helpful reminders from the leader might be the best way to keep courteous behavior in mind.
It is always necessary that the group leader or leaders make it clear why the group was formed, so the group has a sense of collective mission and purpose. A group must be a team, with a goal, not simply a collection of randomly assembled persons. Every person of the team has a valuable and specific task, and should not feel threatened expressing his or her opinions about that task, or the general purpose of the group.
They allow for give-and-take and the expression of a variety of opinions, questions, and suggestions. However, if the goal is simply to disseminate information with no need for give-and-take, those attending may be frustrated if they have comments they want to make but the meeting is not intended for two-way communication. A memorandum or other such bulletin might be more suitable for one-way communication. COMMUNICATION SITUATION ANALYSIS MATRIX MESSAGE TYPE RECOM-MENDED JUSTIFICATION Publicizing a change
Employees become frustrated and develop negative views concerning management. Any animosity that the employee may exhibit could result in workplace violence. If employees are terminated or laid off under such conditions, resentment could lead to violence (Chenier 1998)." stressful work environment can also lead to poor service and customer dissatisfaction (Waner 1995). In severe cases, problems communicating in the workplace can lead to the demise of a business or
Communication in organizations includes all the means, both formal and informal, by which information is passed up, down, and across the network of managers and workers in a business. These various types of communication may be used to distribute official information between workers and management, to trade hearsay and rumors, or anything in between. The dispute for businesses is to control these countless communications so they serve to advance customer
Communication Methods Company Socials -- Socials and parties are an excellent way for colleagues to net work and get acquainted on a more personal level. Socials provide a time for people to share some recreational activities and have positive reflection on the jobs that they do together. Social activities can help team become closer and foster a strong sense of teamwork. Socials have drawbacks because a social activity isn't always the
Communications Plan Communications Training Program One of the most challenging aspects of leadership is keeping employees engaged and experiencing ownership of their jobs. In defining a communications training program, the need for equipping managers with the skills necessary to excel as leaders who can keep motivation strong is addressed. The book Drive: The Surprising Truth of What Motivates Us (Pink, 2011) is an excellent book to base a communications training program on.
Communication Scenarios The proposed merger between Riordan Manufacturing and JJJ Company is detailed in four company memorandum written from the perspective of the accounting department, and addressed to a select group of individuals as well as the committee responsible for the decision on moving forward with the acquisition. Each memo contains a review of material which ultimately leads to a recommendation on the feasibility of the venture. Yet, a review of
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