Moreover, the company had to align compensation with long-term returns. The strategies, which were laid by the company after its revival was to settle the dividends of the purchasers, and pay debts, which had been accrued in payments (Stonehouse, 2004).
Porter's Five Force
The Porter's Five Forces have a great influence of the way McDonald's Company has been operating in the market. Literally, the company has embraced all the five figures making up the Porter's Five Forces. These are the forces, which influence the market as it happened to McDonald's Company. The company faced the threat of new entrants into the market. When the company was introduced, it dealt with different products, most of which were also being produced by some other companies. As such, the company had to shift from one product to another with consideration of the competition it was receiving. Switching costs resulted in the downturn the company faced after the 1960 and 1970 great performances. The company has faced or fallen victim of threats of substitutes. At one time, the company had to leave out some product, which was performing well in the market in order to pursue some others (hamburgers). This also contributed to the downfall of the company. The company succumbed to influences and threats of the buyer power.
Because of its innate problems and issues in the United States of America, the company had to lose some buyers who had become common and imperative to the performance of the company. The decline in the level of brands together with little mistakes committed by the company discouraged the clients that the company had initially attracted. The degree of rivalry is also influential in the way McDonald's company has been in existence. At one time, the company had faced a diversity of rivals who had to overtake it. Moreover, the company faced threats from the supplier power. The company could not manage to replicate to needs for forward integration. The purchases registered by the company reduced and thus the company had to resume to its lowest standards of performance (Gilbert, 2009).
McDonald's comeback
The revival of the company's fortunes began in October 2002. The major concern was thrown to the revival of the stores and production avenues in the United States of America. This started with the introduction of low-cost Dollar menu. This was done specifically in the United States of America in order to reduce on the sale prices and hence attract more sales. This was followed by a huge failure in the amounts of profits accrued. As a result, Greenberger decided to resign at the end of the year 2002. The retired Cantalupo had to resume work and became the company's chairperson and CEO as at 2003.
Cantalupo started this reign by the announcement of major restructuring, which was geared at reaching all the departments of the company. This was to begin with the 2002 loss. During this restructuring process, a number of stores were also closed. These stores included those in the United States of America and Japan. Workers close to 600 were eliminated from their jobs. The charges, which were used to settle these employees, went as far as eight hundred and fifty three million dollars. These charges led to the losses experienced in the following quarter, a loss that was described as the worst in a period of 38 years (Stonehouse, 2004). The new management and CEO of the company had to stop the strategy of establishing additional stores in order to increase on sales. Otherwise, the company had to adapt to efforts of increasing the present amount of sales using the available tools and materials.
At this point of performance in the market, the company had to sit back and review on other possibilities of making it again in the market. The company was almost qualifying for the AARP membership. The company had to start again by looking for ways and means of revitalizing its presence in the market without affecting on the existing stores and core values, which made it rise to that level. For it to do this, the company began the introduction of different and several other menus. These included entree salads, McGriddles breakfast sandwiches, together with white meat. Other options, which were introduced into the market by the company, included test marketing vegetables and fruits. The company realized that if it focused on customer needs and preferences, it was likely to survive and revive itself again in the global and local market. Customer experience became important in reviving the fortunes of the company...
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