BALANCED SCORED CARD & THE FINANCIAL PERSPECTIVE
The Balanced Scorecard & the Financial Perspective
CCRC (Cattaraugus County Rehabilitation Center) is a non-profit organization that focuses on the rehabilitation of disabled people in order to improve their quality of life. The organization also delivers the comprehensive services for disabled people to achieve maximum independence. Similar to the for-profit organizations that used balanced scored to maximize their revenues, the Center also attempted to use the strategy planning tools to enhance its effectiveness, however, the organization faced several challenges in its implementation. The new Director of the Strategic Planning introduced the Balanced Scorecards tool "to cascade strategic planning throughout the entire organization." (Martello, Watson, Fischer, 2008, p 72). The goal of using the Scorecard is to align each area of the organization with the overall strategic plan.
This paper argues that the organization has done a good job by implementing the Balanced Scorecard to reflect the organizational vision and mission.
Analysis
The outcomes of the implementation of the Scored card reflect from the organizational vision and mission. The mission of the Center is to improve the quality of disabled people using the strategies to access and provide comprehensive services to each individual in order to achieve a maximum independence. The Center also aims to pursue the mission to deliver valued-based culture. Similarly, the vision of the Center is to be a leader in accessing and providing desires services to disabled people. The Center aims to emphasis...
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