Fictional Case Study
Current situation
Desired Change
Detailed change plan
The case study provides an example for assessment of an organization's culture, leadership style, and operations. The recommendations of assessment are implemented through a change management plan. The change management plan presented below is based on the theoretic framework of transformational leadership theory. The model provides a reliable source for inspirational role of leadership and managing the organization through reliable techniques (Cameron, & Green, 2012).
Current situation:
The present state of an organization is relevant for understanding the culture and its performance. It also reveals the operating environment and employee's perception. The situation analysis in an organization can be performed through various methods. Research techniques are applied to understand the situation in most cases. Interviews, focus groups, and survey are also widely adopted techniques. The enterprise in our case has deployed an internal survey to understand the organizational culture, current decision making practices, and employee satisfaction levels. All these elements are relevant for understanding the governance and culture of any company. It is also significant to note that the business overall performance results are a combination of higher, middle, and front line management strategy and efficiency.
The survey results provided information about the culture that the business is being managed in a traditional manner. It includes the top to bottom approach for decision making adopted throughout the enterprise. The highest management directs its employees to follow their decision without seeking any feedback from employees. The employees also feel dejected and betrayed as they fear the management attitude of victimization and charging employees with various consequences. The culture of the enterprise is significantly suppressing as a result (Rowley, Hossain, & Barry, 2010).
The overall performance of the company is affected through such decisions and as a result growth and alignment with the international principles of productivity are also affected. It is also noted that the leadership of business enterprise not only mistrusts its employees but uses transactional leadership style to management their operations. These notable features have created a scene of insecurity in employees and as a result their performance is affected. The employee's morale is also shattered and required level of coordination and integration is also damaged through such management approaches.The survey result provides a detailed understanding of the organizational strategy and the shortcomings of internal environment.
The assessment of current scenario provides valid reasons for seeking change in the organizational strategy and management approach towards human resources and decision making principles. The management should focus on creating a competitive environment that can facilitate not only employee growth but comparison of employee performance on the basis of their performance. The need for change is identified on the basis of results interpreted through survey forms. The business potential of high performance and business results has created urgency for the management to take a relevant decision in identifying the gap between current situations, define a desired performance level, and implement changes that can facilitate achievement of the defined objectives.
Desired Change:
The enterprise's management has reviewed the assessment of current situation and after considerations about the results for the survey the deliberations have started to articulate the desired state of environment and improvement factors. The management has decided that the dedication of work should not be through a top to bottom approach but teams should be designed to perform various project based assignments. The management will also appoint team leaders with skills enabling them to manage their own decisions and provide feedback to higher management. The management has identified following improvement areas.
The decision making process should incorporate employee feedback and their opinion should also be included while taking any decision. The opinion about decisions of various types should be reviewed on the basis of employee feedback in order to make adjustments. The employees with inspirational leadership skills should be appointed as team leaders. The organization also likes to establish an employee appraisal system for performance review and reward high performing individuals. It will provide motivation for employees to perform beyond their limited role designations (Wright, Moynihan, & Pandey, 2012). All these objectives are achievable through a details change management plan and comprehensive strategy to replace traditional enterprise culture with new competitive work environment.
The difference in current performance and growth desire of the business is basically a factor that is most influential in taking such change decisions. The enterprise is also willing to reduce operating costs and increase productivity of employees. The increase in coordination also requires changing the formal structure followed to pursue organizational...
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