Experimental Research Methods in Business
Experimental Research Methods
The author provides a survey of the literature illustrating applied experimental research methods in cross-sections of business and organization types. The advantages and disadvantages of the experimental research methods are discussed for each of the examples provided which run the gamut from depression-era agricultural economics to research conducted for the National Science Institute. While the article focuses on business research methods, the range of examples from multiple disciplines serves to demonstrate the adaptability of various methods to distinct contexts, the importance of thoughtfully developed research questions, and perceptions in the field regarding scientific rigor. The article is intended to guide students in their exploration of the breadth and depth of experimental research methods and to convey a sense of the challenges of applied scientific inquiry.
Introduction
The study of business topics has not always been inherently scientific. Certainly the work of Max Weber and Frederick Winslow Taylor brought rigor to the science of management. However, as with all emerging disciplines, business has occasionally gone down the quasi-scientific path in response to astonishing social acclaim. The use of Meyers-Briggs personality tests by organizational development and human resource specialists is one example. Adoption of the open plan office space is another. Researchers in the areas of attention and cognitive processing have demonstrated -- through empirical research (Treasure, 2011) -- that the highly distracting environment of the open plan shared office space, even when modified by the ubiquitous cubicle -- does not result in high rates of innovative thinking or productivity, and it is bad for our health (Oommen, et al., 2008). In fact, the strain of having to think and work within a cacophony that resembles the Tower of Babble is altogether exhausting, eroding inordinate amounts of human energy and reducing productivity by a whopping 33% (Demarco, et al.). Yet, the cubicle reigns.
Over the past half century, however, business-related research has become as robust and evidence-based as many other disciplines. This paper provides a survey -- as in survey course not survey questionnaire -- of the literature illustrating applied experimental research methods in cross-sections of business and organization types. It is neither an exhaustive nor representative survey. Rather, the articles reviewed provide insight into the problem sets and challenges of conducting experimental or quasi-experimental research in vivo or in simulated environments.
Discussion
Experimental Research Methods
Cooper and Schindler (2011) begin the PowerPoint presentation in the supplementary materials with this quote from Richard Buckminster Fuller, the renowned engineer and architect of geodesic fame: "There is no such thing as a failed experiment, only experiments with unexpected outcomes." In this survey of applied experimental research methods, the one researcher who is most likely to enjoy aligning himself with Fuller is Alistair Campbell, a family therapist and a student of research methods. Campbell's research work, which is scientifically robust, is conducted in the field of social services, specifically family therapy. I have included him first because the attitude he chooses to convey regarding experimental research is at once jaded, irreverent, and cavalier. I felt it best to address the skepticism that many people today harbor about scientific research. We are not so far from the time to not heed the remarks published in the North American Review of "Chapters from My Autobiography" by Mark Twain, in which he wrote, "Figures often beguile me -- particularly when I have the arranging of them myself, in which case the remark attributed to Disraeli would often apply with justice and force: 'There are three kinds of lies: lies, damned lies, and statistics" (Twain, 1906).
Family therapy research. The approach that Campbell (2004) takes to tackling the "research-reporting monoculture" in which we live is fresh, cogent, and utilitarian. In this article, Campbell covers the research forms of randomized control trials, cohort studies, cross-sectional research, case studies, case control studies, systematic reviews, and meta-analyses. The origins and inclinations of randomized control trials (RCT) are explained by Campbell in a manner that helps to demystify the deification of experimental control. Though Campbell may be accused of taking a simplistic...
Trochim (2006) states that a quasi-experimental design is one that looks a bit like an experimental design but lacks the key ingredient -- random assignment. He notes that his mentor [Don Campbell] used to refer to quasi-experiments as "queasy" (2006) experiments because they give the experimental purists a queasy feeling. With respect to internal validity, they often appear to be inferior to randomized experiments. But there is something compelling about
Business research process is unique in that it may be tailored to individual types of organizations and their needs. For example, business research for a large, multinational pharmaceutical company would have slightly different needs than that a local fast-food franchise group. However, there are six basic steps that most every business research project should cover: Appraisal -- Before any research can be done, it is important to do an honest assessment
Q7. The survey should be demographically balanced: in other words, it should be representative of the consumers whose behavior the survey was designed to assess in terms of gender, ethnicity, and socioeconomic status. The questions should be clear and simple, and free from misleading wording that could influence the results. The survey questions should be internally consistent -- in other words, responses that indicate wildly different views in the responses
E., contemporary or historical issues (Eisenhardt 1989; in Naslund, 2005); (3) the extent of control required over behavioral events in the research context (Yin 1994; as cited in Naslund, 2005); and (4) the researcher's philosophical stance, i.e., his/her understanding of the nature of social reality and how knowledge of that reality can be gained. (Naslund, 2005) Naslund (2005) states that qualitative research methods "primarily create meanings and explanations to research phenomena" and
According to the Tuckman model of group dynamics, the initial conciliatory relationships that characterize the formation stage quickly give way to the storming stage in which individuals come into direct conflict with others over operational decisions or task delegations. In some cases, conflicts are resolved by the group but just as often they are merely dealt with superficially and persist at various levels below the surface. In addition to the
Researchers have an occasion to further organizational science and to make research practical by producing information that can impact changing organizational forms and circumstances. Pragmatically, academic researchers are not likely to get access to a company that is going through change unless the practitioners believe the research will be helpful (Gibson & Mohrman, 2001). There have been a number of calls to augment the significance and effectiveness of organizational science
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