Employee Retention Management and Measures
There are a number of different means by which contemporary companies and their human resource departments can retain the talent they are able to attract to their organizations. Some of these are based on providing palpable employee value. Of equal importance is the ability to create salient brands which can increase employee attention rates, in addition to performance management tactics. All of these approaches should coalesce to form an environment in which employees favor remaining with an organization, rather than leaving it.
Branding positively affects employee retention in a number of critical ways. Firstly, it is a key point of differentiation between an organization and its competitors’, since it involves some of the core values and attributes of an organization. Organizations tend to become known—both to the general public as well as to those operating within their industries—according to their brands. This notion is readily supported by the reality that brands represent both the distinctiveness and the quality of a particular company (Cascio, 2014, p. 122). When employees are associated with a brand that is viewed as propitious or even dominant within their industry, such a perception can contribute to their wanting to prolong their relationship with that brand. For instance, industry stalwarts such as Sony, Coca Cola, or even Google are known for dominating their industries because of their market shares and respective branding. This industry wide reputation stemming from the branding of these companies is a compelling factor in getting employees to remain with these companies—simply because it is attractive to remain with premier organizations (Cascio, 2014, p. 122).
Also, there are certain elements of performance management which can assist with keeping employees competent and productive enough to stay with an organization. Oftentimes, managing employee performance annually with yearly evaluations of their aptitude for working at the company is insufficient (Cascio, 2014, p. 123). It is much more beneficial to make this cycle substantially...
References
Cardy, R.L., Lengnick-Hall, M.L. (2011). Will they stay or will they go? Exploring a customer-oriented approach to employee retention. Journal of Business Psychology. 26, 213-17.
Cascio, W.F. (2014). Leveraging employer branding, performance management, and human resource development to enhance employee retention. Human Resource Development International. 17(2), 121-128.
Presbitero, A. Roxas, B., Chadee, D. (2016). Looking beyond HRM practices in enhancing employee retention in BPOs: focus on employee-organisation value fit. The International Journal of Human Resource Management. 27(6), 635-652.
Shore, L., Tetrick, L., Taylor, S., Coyle-Shapiro, J., Liden, R., McLean Parks, J., et al. (2004). The employee-organization relationship: A timely concept in a period of transition. Research in Personnel and Human Resource Management, 23, 291–370.
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