Employee Resistance
In the economy today change is inevitable in any organization in the world. This is because each and every organization strives to remain strong in the market as well as being relevant. The only way the organizations can achieve this is through evolving so as to ensure that they are at the same level with the rest of the world. Changes occur even in big organizations like Samsung electronics. Samsung electronics is among the largest phone makers in the world and change is inevitable for them. This is because there is a lot of evolution in the world of electronics and Samsung has to undergo changes within the organization that will ensure what they produce is exactly what the world wants. It is very difficult for Samsung to avoid change as it is the new ideas that promote its growth as an organization.
There are many reasons that can lead to change in organizations such as like staff roles, an increase or decrease in funds, acquiring new technology, new missions or goals and reaching new members or clients. Change happens continuously and it often occurs in rapid speed. Change has become an integral part of the everyday dynamics within Samsung electronics which can lead to the creation of new opportunities for the employees. However, in most cases these changes are criticized, and are often faced by resistance from employees (Nadler & Tushman, 1995).
Employees who resist change can actually cripple the organization and are a big challenge to organizations that want to continuously evolve. This paper looks at the reasons why employees often resist change within Samsung electronics. It will also look at change management techniques that can be employees by Samsung electronics to ensure that change is taken in by employees no resistance at all. It will also look at the influences of external environment as well as internal management and the corporate culture at Samsung electronics.
Why employees resist change
Resistance is a response that is inevitable in cases of the occurrence of major change; employees often strive to defend their status quo if they feel as though it is threatened. There are many causes that can lead to resistance to change from the employees within Samsung electronics such as poor communication. Changes taking place within Samsung electronics start with the key decision makers who have the responsibility of passing the details of the changes to the rest of the team; particularly the employees. The decision makers should ensure that they give the employees all the details they require to know regarding the change (Miranda B., 2013).
They should ensure that they answer any questions or complaints that are raised before the change is effected upon. It is very unfortunate that as the news of change are spread through the organization from hierarchy, details are skewed, and the employees end up receiving information that is inaccurate. When this information reaches them it is received by a lot of resistance from the employees. Samsung electronics employs close to 221,000 people and before information on change has reached them from the main headquarters in South Korea; it is not in its original form. Therefore, poor communication causes the employees to resist change.
Self-interest of individual employees interferes with their ability to take in the changes that are proposed for the organization. Some of the employees with Samsung electronics would want to maintain their status quo so that they can use their positions to advance their own personal interest; other employees have different motivations besides achieving the goals of the organization. Samsung electronics has sales networks and assembly 61 countries, a manger of an assembly plant in a country can be instructed to go to another country that Samsung wants to expand to. In most cases the manager will resist this change since they will argue that they have their family where they are based. This is an outright act influenced by the self-interest of the manager. This is a common occurrence among the managers since they fear going into new areas even if it is required of them so that the organization can expand its market and territory.
Skills or training dearth is a common cause of resistance to change. This is particularly when the change involves new technology being applied within the organization. There are new technologies that come with the new products that Samsung is producing and this will require training and developing new skills with the employees. In most cases the employees resist this change as they are relatively new to them. Competence is another reason that employees resist...
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