Emotional Intelligence Traditionally, human intelligence has been judged by the ability to process information and retain the knowledge of those lessons. People take I.Q. (intelligence quotient) tests in order to find out how smart they are without taking into consideration the idea that perhaps there are other ways of determining how smart a person really is. There are other intelligences besides that of the intellect which can be just as important in finding out how effective a person will be in a position of supervision in the working world. Of particular importance is a person's emotional intelligence. This is the way someone reacts emotionally to a stimulus, whether positive or negative. Personal qualities, such as emotional intelligence, are what truly determine how well a person...
Every one of a person's experiences will shape his or her emotional intelligence, which is the ability to utilize emotion and experience to react properly in a given situation.
Emotional Intelligence (EQ) Impacts Business Today The article discusses how emotional intelligence (EQ) impacts business today in light of its increased use in the modern business environment. The discussion begins with an evaluation of the concept of emotional intelligence and the reasons it was introduced by Daniel Goleman in 1998. This is followed by an evaluation of the difference between emotional intelligence and intelligence quotient and the use of the
Cognitive and Emotional Intelligence: Cognitive intelligence and emotional intelligence are concepts that have been widely used and examined in relation to their impact on the workplace performance of employees. Actually, these two concepts are largely considered to be significant individual differences in the organizational behavior field. Some theories have argued that cognitive intelligence is the most basic probable indicator for individual workplace performance since the recruitment of individuals based on intelligence
As emotionally intelligent employees are reportedly more content, conscientious and committed in the workplace, businesses and organizations are repeatedly advised to recruit and retain these individuals. Abraham (2006), nevertheless, reports that the strongest findings emerging from her study was.".. The effect of job control on emotional intelligence." She contends that emotionally intelligent employees will not just naturally thrive in their workplace; that the work environment needs to provide independence in
Intelligence Defining, Identifying and Cultivating Childhood Intelligence Intelligence is a complex and nuanced subject. Once evaluated under fairly rigid terms using standardized intelligence quotient (IQ) testing, intelligence is now understood in a far more varied and flexible way, with concepts such as emotional intelligence, technical intelligence and artistic intelligence undermining a singular perspective on that which defines the concept. As this subject has widened in its scope, so too have discussions about
Emotional labour is a common phenomenon, especially in service industries. Broadly speaking, emotional labour means that an individual at the workplace displays positive or organisationally-acceptable emotions regardless of their true emotional state (Hochschild, 1983). When interacting with customers, for instance, a customer service employee is required to treat customers with empathy, kindness, and calmness irrespective of how the employee is feeling or how the customer behaves or talks. Portraying negative
Emotional Health in Primary Education In today's hyper-competitive world even young children are subjected to significant pressure to succeed. Getting into the right play group to get into the right preschool to get into the right kindergarten has become a real concern for parents. And while in most cases the parents who worry that a child who doesn't make the grade at age five has already fallen permanently behind are simply
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