This is however not entirely the case. Working in physical isolation does not mean that there is no need for effective communication. Indeed, communication in such a case becomes even more important, as the lack of a physical workplace creates extra reliance upon communication. Workers still have to communicate with supervisors and customers, even if this is only in the virtual environment. Providing services to human customers will then sometimes necessitate a sufficient amount of EQ to handle possible problems.
Goleman's work represents a new awareness of the importance of EQ in the workplace. It furthermore provides the basis for future research not only in workplace intelligence, but also in implementing strategies for increased EQ in children and students at tertiary institutions. His work brings home the importance of personal and social competence in the workplace, and how these can be used to create an optimal integration of intellectual, intra- and interpersonal skills.
The workplace has evolved from the beginning of the 20th century, in which a worker was expected to function as a drone, to a more worker-focused environment from the 1950s and 1960s, where worker intelligence and satisfaction were recognized. Goleman's book represents a further step in this evolution: the recognition that emotional intelligence is a vital factor in improving worker performance. Perhaps the next step can be implementing Goleman's principles in schools and other educational facilities. Preparing children for the workplace by teaching them emotional intelligence can create a future where workers are not only more adept at their work, but in which children also find themselves less anxious and unhappy.
Sources
Goleman, D. (2000). Working with Emotional Intelligence: The New
Yardstick. Publisher: Bantam Books. http://catdir.loc.gov/catdir/samples/random051/98018706.html
Goleman, D. (2000). Working with Emotional Intelligence: The Hard Case for Soft Skills. Publisher: Bantam...
Emotional intelligence Leadership - What makes a good leader? Emotional intelligence (EI) refers to the capability to recognize, manage and assess emotions. Some researchers propose that emotional intelligence can be learned and reinforced, while others claim it is an innate trait (Cherry, 2011). Emotional Intelligence has become a crucial part of how today's leaders meet the significant challenges they face everyday. Emotional Intelligence can help leaders in an increasingly difficult leadership
In other words Emotional Intelligence means that the individual is capable of: (1) Accurately perceiving emotions in oneself and others; (2) Uses emotions to facilitate thinking; (3) Understands emotional meanings; and (4) Manages emotions well. This model is referred to as the 'ability' model of emotional intelligence. (Mayer & Salovey, 1997) DANIEL GOLEMAN-PERSONAL & SOCIAL COMPETENCE Daniel Goleman proposed the model of emotional intelligence based on the Personal and Social competencies
Emotional Intelligence Role of Emotional Intelligence in Nursing Leadership Leadership The cumulative term that defines the competitive advantage of an organization in the prevailing era is leadership. An organization may succeed in erecting spacious buildings, and getting multiple resources, but it takes people to run an organization, hence human resource is the most important asset that gives a logical meaning to acquired resources of an organization. But yet the directions of actions are
To empathize will not even require a person to understand the reason why some people feel that way, or feel different. Empathizing, as a component of emotional intelligence, is just mere knowing and/or being aware of how they feel and nothing more (Anderson, 1985). The fifth and last component of emotional intelligence deals with handling relationships. This component is parallel to the management of various emotions to others, socialization, and
Emotional intelligence is what makes people effective in social situations, or in any situation requiring self-control or calm responses to stress. In fact, a large component of what people used to call "street smarts" is related to emotional intelligence, because emotional intelligence refers to the ability to read other people, read situations, and react in ways that are conducive to desirable results. Emotional intelligence is easily as important as intellectual
Emotional Intelligence and Midwife Practice There are many different kinds of knowledge and intelligence, and while scientific/medical knowledge is often considered paramount in pregnancy and birthing scenarios another kind of intelligence can actually be just as important, if not more so. Though there is some controversy over the exact definition and use of the term, emotional intelligence -- which can be basically understood as the ability to recognize and effectively respond
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now