In case of referrals, the physicians are able to share information with ease allowing a more accurate diagnosis to be made and the sending of reports between the two physicians becomes easy since it is electronic. In these ways, electronic medical records systems help physicians and healthcare organization to improve the quality of care provided to patients as well as improving the relationship between the patient and the physician since the electronic medical records system allows a better organized and more efficient way of collecting and transmitting data Raghupathi & Kesh, 2007()
Other advantages of electronic methods include the safety of medical records from disasters such as fires and water since the records are held electronically and it is easier to create secure backups offsite. They also enable the physician or medical organization to comply with HIPAA standards such as the ANSI 5010 which claims that all submissions and the transition from coding of diagnoses and procedures from the ICD-9 system to ICD-10 which are made much easier since these changes are done electronically and the system can be designed to do this automatically. Electronic medical records also integrate easily other functions such as billing and insurance claims thus allowing the billing department to do their work with ease through being able to submit claims more efficiently and in a timely fashion Sharon et al., 2005()
It is also argued that electronic medical record systems can enable the physician to build longitudinal patient records which allow them to gather data in a broad-based fashion with greater efficacy. Therefore epidemiological data is collected with ease enabling the physician to improve the quality and efficiency of health care provided Benin et al., 2005.
Electronic medical records also allow physicians to view medical records from anywhere via the internet using computers and handheld devices such as mobile phones and tablets which allow them to continue treating their patients despite where they are or to pass this information on to other health care providers Peabody, Luck, Jain, Bertenthal, & Glassman, 2004()
Players or stakeholders
In the implementation of an electronic medical records system, there are several key players or stakeholders involved in the process. These stakeholders are involved in building a wide array of skills and knowledge which help to ensure the implementation is successful and that it incorporates the different perspectives of the various stakeholders Gertzog, 1970.
These stakeholders are also involved in specifying the set of goals and objectives of the implementation of the electronic medical records system as well as specifying the activities and timeline for implementation.
Project manager
The project manager is the first stakeholder and is responsible for keeping the project in check and ensuring that it meets the set goals and objectives. In a physician's office, the physician may be the project manager or can choose another person to act in this capacity. In this case, the physician delegated the role of project manager to the practice manager. The project manager is also involved in monitoring and evaluating the project work plan, progress and milestones to ensure that the project is going according to schedule and that any issues arising in the implementation of the project are resolved as soon as possible and that the project schedule is updated as needed. The project manager also checks the delivery of any equipment for the electronic medical records system such as the computers, servers, cables and other vital equipment to ensure they meet the specifications needed and that they are on time. The project manager is also involved in delegating tasks to other members of the team to make sure each of them is involved in the process. He or she also has the crucial role of ensuring each of the team members is properly motivated to perform their function towards the implementation of the electronic medical records system.
Physician champion
The physician champion was the person who acted as a liaison between the physicians in the group and the team involved in implementing the electronic medical records system. This person acts as the point of reference between how the activities for the implementation are conducted in...
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