High Nursing Turnover in a Hospital Affecting Patient Operations
In every healthcare institution, it is the expectation of every patient to receive adequate medical care when he/she visits the health care institution. Often, the hospital management and stakeholders must always ensure that all patients are treated as their health needs require. This will be critical in maintaining and enhancing the reputation of the hospital. However, when the patient is visiting the hospital increases, it will reach an extent that the nurses and other staff working in the hospital are overwhelmed. When the nurses and other staff are overwhelmed, the patients will not receive satisfactory medical care (Bae, Mark, & Fried, 2010). In the end, the hospital's reputation will be severely affected. Since not all the patients will be served as expected, they will opt to visit other near hospitals to seek better services. The hospital will receive stiff competition due the inadequate medical services resulting from nurses, and other staff shortage experienced when the patients are visiting the hospital increase. If the problem is not realized and addressed at an earlier stage, the hospital might close down because of the losses made (Buerhaus, 2007).
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Healthcare We can compare the healthcare workplace to what is seen by a person when he/she looks through a kaleidoscope: since there are numerous different patterns that appear as the moments pass by. The shortage of nurses which has been publicized widely and the high turnover rates amongst the nurses are some of the unwanted patterns which have occurred. The dependence of healthcare institutions on the nurse-managers for the retention and
jobs, but the one in which I was most significantly effected by ethical challenges was the time I spent working in the business office and customer service department of a large Health Management Organization (HMO). For reasons of anonymity and because I truly believe that my experiences may not have been universal for the entire organization, I prefer not to name the organization. In order to set the stage,
Assessment I: Research ProposalProposed TitleAspects influencing call center agents� retention in the United StatesPurpose statementA call center refers to the designated area where calls from customers and other telephone calls are directed. In most instances, computer automation is used within call centers. The primary purpose of call centers is to enhance a centralized contact point for after-sales services, support and company telephone selling, or information helpline services. With increased client-centered
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