Business Management
Communication forms the crux of management and must be effective within an organizational setting. Communication is not the message or its transmission; rather, it is an exchange of mutual understanding that commences with the message’s receiver. In the absence of effective management, the fundamental management functions, namely, planning, organization, hiring, control and direction, cannot be performed effectively. Businesses have to engage continuously in information interchange. Feedback forms a key business communication facet. Today’s companies operate on a large scale and have to deal with numerous individuals (Mannan, 2013).
Business communications focus on corporate goals. Corporate policies, rules, and regulations have to be conveyed to individuals within as well as outside the company. Business communications are regulated by specific norms and rules. Initially, communication in organizations was restricted to only phone calls and paper-work, among a few other things. The present-day technological evolution, however, has brought mobile phones, satellites, video conferencing, and email into the picture, to better support organizational communication. Successful business communication facilitates development of organizational goodwill (Mannan, 2013).
Within the business arena, communication’s key aim is aiding managers to smoothly carry out all management functions. Among the many communication goals are:
Information Exchange: The key business communication goal is exchanging information and news both internally and externally.
Strategy and Planning: Communication provides managers with information for preparing sound organizational plans. Management gathers information from diverse sources and uses them for preparing and executing corporate plans.
Policy Development: Organizations must collect accurate data and facts by employing communication technology when formulating corporate policies.
Managerial Authority-Related Activities: All companies have a communication-focused management system. Their work is performed using information technology and business communication forms the basis for doing so.
Work-Connected Transition: Corporate communication helps inform change in all areas of planning and routine work. Consequently, subordinates may perform routine work conveniently, without difficulty.
Forging of an interpersonal labor union-management relationship: This is highly crucial to organizations. Information interchange between these groups facilitates collaboration and cooperation in an organization.
Interpersonal Relationships: A healthy interpersonal relationship between company managers, directors, and other authorities is critical to a company’s prosperity. Business communication forms an effective medium to achieve this.
Increased Expertise: Communication technology development and information exchange with employees encourages them to hone their workplace skills.
Issue Resolution: Resolution of diverse corporate problems is a key aim of communication. Communication creates a foundation for discussion through supplying facts that eliminate differences between conflicting entities.
Job Satisfaction and Personnel Motivation: Employee motivation constitutes a major managerial function. Management can employ communication technology for motivating personnel. Individual skills are dependent on job satisfaction, which may be increased through effective communication (Mannan, 2013).
Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Research reveals that weak interpersonal skills constitute the most significant factor that limits managerial efficacy. Once again, the most common problem area which causes premature managerial career plateaus is difficulties in dealing with other people (or in broader terms, a lack of interpersonal skills vital to management success). Thus, interpersonal skills prove pivotal to effective management performance of their various roles, including leadership, training and orientation, delegation, communication, discipline, motivation, and performance assessment (Day, 2014). Sound interpersonal capabilities like conflict management and healthy communication approaches produce powerful managers, team leaders, and supervisors.
In the managerial role, I have the opportunity of working with several new recruits every year. At first, I cannot determine whether the new recruit will be a star player, an average employee, or an utter failure. Hence, at first, I will have to make sure new recruits receive proper training and orientation for succeeding in their respective roles (Day, 2014).
Sound interpersonal abilities aid personnel in forging connections with colleagues. Colleagues...
References
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Guzmán, M. (2016, May 10). How to engage your audiences in 5 key steps. Retrieved August 26, 2018, from https://www.americanpressinstitute.org/publications/reports/strategy-studies/5-steps-engagement/
Braveman, B. (2016). Leading & managing occupational therapy services: an evidence-based approach. FA Davis.
Mannan, Z. (2013). Business Communication: Strategies for Success in Business and Professions. Saint Martin Publisher.
Day, D. (2014). Effective Management: Interpersonal Skills That Will Help You Earn the Respect and Commitment of Employees. Productive Publications.
Tucker, K. (2017, July 25). The Importance of Interpersonal Skills in the Workplace. Retrieved August 26, 2018, from https://careertrend.com/info-12043647-importance-interpersonal-skills-workplace.html
Kei, S. S., & Yazdanifard, R. (2015). The Significance of Intercultural Communication for Businesses and the Obstacles that Managers should Overcome in Achieving Effective Intercultural Communication. Global Journal of Management And Business Research.
Cultural Careers Council Ontario (n.d). Tips on Leading and Contributing to Meetings. Retrieved August 26, 2018, from http://www.workinculture.ca/getmedia/2c4443bd-1968-4bea-b6aa-7787a7226dc7/ToolsLeadingMeetings.pdf.aspx
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