Verified Document

Explain Effective Communication Norms In A Business Setting Research Paper

Business Management Communication forms the crux of management and must be effective within an organizational setting. Communication is not the message or its transmission; rather, it is an exchange of mutual understanding that commences with the message’s receiver. In the absence of effective management, the fundamental management functions, namely, planning, organization, hiring, control and direction, cannot be performed effectively. Businesses have to engage continuously in information interchange. Feedback forms a key business communication facet. Today’s companies operate on a large scale and have to deal with numerous individuals (Mannan, 2013).

Business communications focus on corporate goals. Corporate policies, rules, and regulations have to be conveyed to individuals within as well as outside the company. Business communications are regulated by specific norms and rules. Initially, communication in organizations was restricted to only phone calls and paper-work, among a few other things. The present-day technological evolution, however, has brought mobile phones, satellites, video conferencing, and email into the picture, to better support organizational communication. Successful business communication facilitates development of organizational goodwill (Mannan, 2013).

Within the business arena, communication’s key aim is aiding managers to smoothly carry out all management functions. Among the many communication goals are:

Information Exchange: The key business communication goal is exchanging information and news both internally and externally.

Strategy and Planning: Communication provides managers with information for preparing sound organizational plans. Management gathers information from diverse sources and uses them for preparing and executing corporate plans.

Policy Development: Organizations must collect accurate data and facts by employing communication technology when formulating corporate policies.

Managerial Authority-Related Activities: All companies have a communication-focused management system. Their work is performed using information technology and business communication forms the basis for doing so.

Work-Connected Transition: Corporate communication helps inform change in all areas of planning and routine work. Consequently, subordinates may perform routine work conveniently, without difficulty.

Forging of an interpersonal labor union-management relationship: This is highly crucial to organizations. Information interchange between these groups facilitates collaboration and cooperation in an organization.

Interpersonal Relationships: A healthy interpersonal relationship between company managers, directors, and other authorities is critical to a company’s prosperity. Business communication forms an effective medium to achieve this.

Increased Expertise: Communication technology development and information exchange with employees encourages them to hone their workplace skills.

Issue Resolution: Resolution of diverse corporate problems is a key aim of communication. Communication creates a foundation for discussion through supplying facts that eliminate differences between conflicting entities.

Job Satisfaction and Personnel Motivation: Employee motivation constitutes a major managerial function. Management can employ communication technology for motivating personnel. Individual skills are dependent on job satisfaction, which may be increased through effective communication (Mannan, 2013).

Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.

Research reveals that weak interpersonal skills constitute the most significant factor that limits managerial efficacy. Once again, the most common problem area which causes premature managerial career plateaus is difficulties in dealing with other people (or in broader terms, a lack of interpersonal skills vital to management success). Thus, interpersonal skills prove pivotal to effective management performance of their various roles, including leadership, training and orientation, delegation, communication, discipline, motivation, and performance assessment (Day, 2014). Sound interpersonal capabilities like conflict management and healthy communication approaches produce powerful managers, team leaders, and supervisors.

In the managerial role, I have the opportunity of working with several new recruits every year. At first, I cannot determine whether the new recruit will be a star player, an average employee, or an utter failure. Hence, at first, I will have to make sure new recruits receive proper training and orientation for succeeding in their respective roles (Day, 2014).

Sound interpersonal abilities aid personnel in forging connections with colleagues. Colleagues...

The lack of an atmosphere of kindness, proper emotional reactions and mutual respect in an organization can cause an individual to be viewed by superiors and colleagues as selfish, reserved, and unfriendly. Sound interpersonal skills facilitate advancement up the career ladder without the risk of dismissal for one’s inability to collaborate with fellow employees (Tucker, 2017).
Explore the role of international and intercultural interpersonal communications in today’s global businesses.

The current age is marked by swift globalization together with increased public awareness of the fact that intercultural communication forms a key element of workplace and personal success. It is common knowledge that communication is inevitable to human society. Globalization has ensured that communication no longer remains confined only to a national or community level, but works on a global level as well. Therefore, intercultural communication has grown in importance like never before for businesses. Still, it is a challenging task to achieve the level of effectiveness of intercultural communication necessary for such success (Kei & Yazdanifard, 2015).

Normally, communication aims mainly at self-expression. But an individual may express him/herself using various modes and kinds of communication (e.g., cross-cultural communication). Considering the current globalized world, intercultural communication capability can accord corporations a sound competitive advantage. Effective communication skills are undoubtedly challenging to apply to the current global environment. Misunderstandings may, for example, crop up even where both entities share a common language but hail from two different cultural communities. Hence, it is imperative to understand how globalization impacts intercultural communication in enterprises striving to gain an edge over local as well as global competitors. Sound communication aids firms in better, and more concisely, explaining to clients the fortes of one’s services and products when compared with those of rival companies (Kei & Yazdanifard, 2015).

The increasing affordability and accessibility of international migration has given rise to a culturally-diverse modern workplace environment. As individuals’ respective cultures impact their behavior and attitudes, differences which arise as a result may cause conflict. Thus, intercultural communication proves especially salient in preventing conflicts brought about by a culturally-diverse work setting (Kei & Yazdanifard, 2015).

Describe both verbal and nonverbal management communication.

Communication may be classified broadly into two: non-verbal and verbal, each of which may be segregated further as one- or two-way communication.

All communication in writing or that which is said come under verbal communication. Exchange of spoken or written words (i.e., verbal expressions) between members of an organization constitute the foundation for verbal communication. Newspaper articles, written memorandums, notices and announcements on bulletin boards, written assignments and requests, etc. all come under verbal communication (Marquis & Huston, 2009).

On the other hand, nonverbal communication represents unwritten, unspoken messages conveyed through one’s body language (including posture, gestures, facial expressions, eye contact, tone of voice, volume, space variations, etc.). The intensity as well as content of exchanges between people are impacted significantly by such nonverbal expression. Whether and how a speaker’s words and feelings differ is usually understood by paying attention to such nonverbal cues. Nonverbal communication can add to, strengthen or contradict the verbal message, or even stand separately (Marquis & Huston, 2009).

Non-verbal as well as verbal communication facilitate management and leadership interactions. Such interpersonal skills reflect the leader’s role. Recognizing the obstacles to organizational communication (power, authority and standing), sensitivity to nonverbal and verbal communication, and consistently utilizing assertiveness techniques form key leadership skills. The consistent employment of nonverbal and verbal communication helps leaders serve as role models for followers (Marquis & Huston, 2009).

Explain approaches for effective written management communication.

Clarity of thought, critical thinking, style and grammar form the basis of sound business writing. Critical thinking commences with paying close attention to what could and what ought to be communicated for accomplishing corporate aims. The foremost recommended step in written management communication is identification of its purpose (persuasion, providing information, or explaining), as this can guide decisions on what to include and exclude within any…

Sources used in this document:

References

De Silva, T. (2013). Essential Management Skills for Pharmacy and Business Managers. Productivity Press.

Telg, R., & Irani, T. A. (2012). Agricultural communications in action: A hands-on approach. Clifton Park, NY: Delmar, CENGAGE Learning.

Guzmán, M. (2016, May 10). How to engage your audiences in 5 key steps. Retrieved August 26, 2018, from https://www.americanpressinstitute.org/publications/reports/strategy-studies/5-steps-engagement/

Braveman, B. (2016). Leading & managing occupational therapy services: an evidence-based approach. FA Davis.

Mannan, Z. (2013). Business Communication: Strategies for Success in Business and Professions. Saint Martin Publisher.

Day, D. (2014). Effective Management: Interpersonal Skills That Will Help You Earn the Respect and Commitment of Employees. Productive Publications.

Tucker, K. (2017, July 25). The Importance of Interpersonal Skills in the Workplace. Retrieved August 26, 2018, from https://careertrend.com/info-12043647-importance-interpersonal-skills-workplace.html

Kei, S. S., & Yazdanifard, R. (2015). The Significance of Intercultural Communication for Businesses and the Obstacles that Managers should Overcome in Achieving Effective Intercultural Communication. Global Journal of Management And Business Research.

Cultural Careers Council Ontario (n.d). Tips on Leading and Contributing to Meetings. Retrieved August 26, 2018, from http://www.workinculture.ca/getmedia/2c4443bd-1968-4bea-b6aa-7787a7226dc7/ToolsLeadingMeetings.pdf.aspx

Cite this Document:
Copy Bibliography Citation

Related Documents

Communications in a Business Setting Compromise the
Words: 3226 Length: 10 Document Type: Term Paper

communications in a business setting compromise the work of that business, a solution must be found for the benefit of the company and of all who work there. Problems can arise when employees whose tasks require written communications skills are deficient in those skills. Problems can arise also when employees are expected to both understand and explain matters verbally and nonverbally. The cure for the first problem could be as

Role of Workplace Interpersonal Communication: Management Communication...
Words: 3726 Length: 8 Document Type: Essay

Management Communication - the Role of Workplace Interpersonal Communication Communication, in simple terms, refers to "the process of sending and receiving messages" (Bovee & Thill, 2008, p. 2). Baack (2012); Bovee and Thill (2008) agree that there are two major facets of organizational communication -- internal communication (exchange of ideas and information within the boundaries of an organization) and external communication (exchange of information beyond an organization's borders). Internal communication can

Business Communication With Other Cultures
Words: 2942 Length: 10 Document Type: Essay

Business Communication Across Cultures Business Communication is a necessary challenge that each person faces daily. Communication is an aspect of business that is necessary to success and achievement. Many countries in the world are industrialized to the point where their culture is in what is called the information age or the digital age. Digital technology, social media, and information technology are prominent aspects to life, communication and business. This paper will examine

Communication Skills Self-Assessment Interpersonal Communication...
Words: 2108 Length: 7 Document Type: Essay

Communication Skills Self-Assessment Interpersonal Communication Speech and language pathologists are considered to be experts in the field of interpersonal communication. Yet these professionals readily agree that although they may be experts in disorders of communication, they "are not experts in 'communication,' particularly that of interpersonal communication" (Montgomery, 2006). A fundamental reason that someone might not be skilled in interpersonal communication is that they have difficulty attending to and processing all of the

Business Using Gelso 2006 , Harlow
Words: 16758 Length: 60 Document Type: Term Paper

Researchers have an occasion to further organizational science and to make research practical by producing information that can impact changing organizational forms and circumstances. Pragmatically, academic researchers are not likely to get access to a company that is going through change unless the practitioners believe the research will be helpful (Gibson & Mohrman, 2001). There have been a number of calls to augment the significance and effectiveness of organizational science

Communication Strategy Structure
Words: 2559 Length: 8 Document Type: Essay

play their part in making communication successful. Some of these factors are active listening, strategic leadership, conflict management and cultural competencies Topic Sentence: Active listening is the initial concept that is significant for making communication successful. Supporting Evidence Brain is required to work in active listening in order to perceive the message, get an understanding of the attitude as well as the nonverbal clues (Rane, 2011). It is only when the message that

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now