E-Commerce and Business Process
E-Commerce Defined
E- commerce as modern business methodology
Characteristics of internet and traditional markets
Benefits of E-commerce
Critical Success Factors of E-commerce
E-commerce applications
Types of E-commerce business models
Security and legal issues
Apple Company and E-commerce
Business and E-Commerce
Implementation of E-commerce
Conventional market approach vs. modern market approach
E-Commerce Applications
Types of E-Commerce models
E- commerce defined:
E-commerce is broadly described as "utilizing online sources as well as tools to perform business in a far better way - more effectively and proficiently (Montgomery, 2007)." As a result, e-commerce supports the promise as well as challenge of impacting every part of a business' operations from product design and style and manufacturing to distribution as well as delivery service. Organizations utilizing or thinking about e-commerce ought to check out the possible functions for e-commerce in every facet of the businesses' functions. The actual case studies offer types of e-commerce programs in product creation (Farmchem, MidWest e-Solutions); marketing and advertising (Nautical Antiques, Villages of Van Buren), stock and stockroom organization (Louis Williams & Sons, Mountain One), distribution as well as product sales (Sterling Biotech, Blue Smoke Salsa), along with services following the transaction (Vanns). Companies with e-commerce pursuits (B2B or B2C) may gain advantage using the data supplied through e-commerce (e.g. customer qualities, location, as well as order dimension and frequency) to improve productivity in other parts of operations. For instance, online product sales might produce the potential for immediate delivery to consumers and lower dependence on suppliers. Additionally, online marketing might draw in consumers from parts around the globe not formerly served from the company. Social variations among sellers and buyers may present unexpected issues, therefore knowing and preparing for doing business with international consumers will boost the advantages from these business opportunities (Barkley et al., 2008).
Figure: Business and E-Commerce
Literature Review
E- commerce as modern business methodology
Numerous non-urban organizations have adjusted towards the "possibilities" and "risks" developed by improvements in information and communications systems by establishing an e-commerce approach. E-commerce frequently is described directly to refer to using the web to promote and then sell products or services. E-commerce happens to be, nevertheless, much larger and consists of "the digital trade of data, products, solutions, and funds and & #8230; the formation and upkeep of internet-dependent relationships" (Fruhling and Digman, 2000, p. 13). E-commerce might engage in the style, financing, creation, marketing and advertising, supplies, distribution, as well as services elements of a business' pursuits (OECD, 2001). As a result, the usage of e-commerce from a company has got the possibility to both improve earnings from product sales as well as considerably reduce expenses via better productivity of operations.
Figure: Implementation of E-commerce
Characteristics of internet and traditional markets
The fast development of B2B as well as B2C e-commerce demonstrates their future advantages to organizations when it comes to elevated product sales, reduced expenses, along with improved durability. But many companies are unwilling to build e-commerce or perhaps they can be disappointed with e-commerce since their encounters did not meet their expectations.
Hence, the characteristics of the internet market vs. The traditional market is that the internet market is still a very novel and experimental idea and while it has work to increase sales and awareness for some products and companies, it has not yielded the same results everywhere. In internet markets, the two primary focal points are thus the price and product. On the other hand, the traditional market is ruled by four focal points: product, price, placement and promotion and hence traditional markets can find success with four different areas i.e. they have more room for trial and error. While the internet markets is determined primarily by product and price in a very competitive and cluttered promotion structure, there is thus very little room for trial and error and the returns can only be measure after a good amount of time has passed in order to clearly determine whether the internet market strategy is working or not. The figure below shows the difference between the two markets and the approach taken in each.
Figure: Conventional Market approach vs. The Modern Market approach
Benefits of E-commerce
The start of e-commerce may lead to a substantial rise in product sales, and also the company must be ready to fulfill this demand or perhaps the e-commerce opportunity might be suddenly lost. The standard Web client wants fast and precise replies for their online purchases. The well-timed delivery service of products and solutions in conjunction with the high quality ideas of consumers is crucial to creating repeat consumers, word-of-mouth promotion, as well as advantageous internet testimonials. The Manager of Multi-channel Marketing and advertising...
The two primary gift basket markets are the individual gift-giver and the corporate client (How to start a gift basket service). About half of all this business is during the holidays, with Christmas leading the drive followed by Valentine's Day, Easter, Mother's Day, Thanksgiving and Secretaries' Day (How to start a gift basket service). Mary will rely heavily on Google AdWords to attract new business and will increase her advertising
Business Processes The administration and the information system at Google rely heavily on the use of business process management. Business process management proves an effective tool in the organization owing to the variation of the knowledge, skills, and expertise of the employees. Significant evidence reveals that process management improves the performance of the company by enhancing its management of operations, customer satisfaction, reduction in costs of operating organizational activities, and ensuring
This would provide an entire new level of communication between the service and the service provider. If the client did not like the service the last time they had their hair done, then they could point at the picture and show exactly the parts that they were not satisfied with so that the service could improve. This could offer a visual element to quality control that, to the best
Business Process Management Trends Business Process Trends The author of this report is asked to select a section of the current BPTrends report and select a section that is to be analyzed and summarized. After selection of the section and the ensuing analysis, the author of this report is to then compare and contrast the findings of the BP Trends report with five scholarly journal sources. The section that was selected from
This has been seen throughout the e-banking for example, where quality process mapping is often used for streamlining the customer service and support processes to reduce costs and encourage customer involvement (Akamavi, 2005). The one finding that resonates through the many studies evaluated for this literature review is that using BPR it's possible to redesign distribution channels, bringing greater automation and cost reduction to them while at the same time
There is another dimension to this methodology that doesn't show the overall value of the project as well. Figure 1: Revised Order Process Source: Kroenke, D.M. (2013). Using MIS (5th ed.). Upper Saddle River, NJ: Prentice Hall. Using value stream mapping in conjunction with a cross-department workflow approach to distributed order management planning and provide insights into the dollar value of the process improvements (Chan, Chung, Choy, 2006). A methodology more based
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