Quality is the essence of the output. In judging the performance of a teacher, one does not ask how many students there can be in his or her class. Instead, one asks how many students learn anything -- and that is a quality question. In appraising the performance of a medical laboratory, the question of how many tests it can run through its machines is quite secondary to the question of how many test results are valid and reliable. This is true even for the work of the file clerk. Productivity of knowledge work therefore has to aim first at obtaining quality -- and not minimum quality but optimum if not maximum quality. Only then can one ask: "What is the volume, the quantity of work?" This not only means that we approach the task of making more productive the knowledge worker from the quality of the work rather than the quantity, it also means that we will have to learn to define quality.
Highly Regarded Employees
Drucker believed that employees are assets and not liabilities. Insomuch, they deserved a great deal of respect (Hunt 2010). Central to this philosophy is the view that people are an organization's most valuable resource, and that a manager's job is both to prepare people to perform and give them freedom to do so (Byrne & Gerdes 2005). Participation and teamwork: recognize the value and collective genius of people. People have the right and responsibility to contribute their gifts. Treat employees like owners, and grant them stock and allow everyone to be responsible and accountable for the decisions that affect their work. Employee-owners have a right to share in the risk and rewards of the business (Hunt 2010). Encourage people to bring their whole self to work and to contribute their uniqueness to help achieve the company's goals. Value differences and celebrate the richness of diversity.
Leading a 21st Century Organization
Whenever possible, minimize and organize business travel. It is important that management sees people and that management is seen by people maybe once or twice a year. Otherwise, eliminate travel, and encourage others to travel. Use technology -- it is cheaper than traveling. With the use of teleconferencing, a firm is not organized around localities but around clients (Karlgaard 2004).
Develop priorities, but keep them to no more than two. It is a challenge to do three things at the same time and to do them well. Completing one task at a time or two tasks at a time is acceptable, without placing unnecessary burdens. If one feels the need to multi-task, tackling two tasks works better for most. Most people need the change of pace. However, when the two tasks are completed, or they have reached the point where it is futile effort, select two more tasks. Being focused helps one to become an effective leader with a purpose. Insomuch, the world needs leaders with a purpose that transcends corporate selfishness (Hunt 2010).
Management by Objectives (MBO)
In 1954, Drucker wrote the seminal the Practice of Management, in which he popularized the idea of Management by Objectives...
"Cancellation, in particular, can have a profound and lasting affect on the organization and its employees." (Hormozi, 2000) Interdependence of Department in Organization The following statement is an excerpt from the work entitled "Knowledge Worker Team Effectiveness: The Role of Autonomy, interdependence, team development, and contextual support variables" written by Brian D. Janz, Jason a. Colquitt, Raymond a. Noe: Those studies that have examined teams of knowledge workers have employed samples of
76). As automation increasingly assumes the more mundane and routine aspects of work of all types, Drucker was visionary in his assessment of how decisions would be made in the years to come. "In the future," said Drucker, "it was possible that all employment would be managerial in nature, and we would then have progressed from a society of labor to a society of management" (Witzel, p. 76). The
Medical Management The primary goal of both private- and public-sector medical organizations is, of course, to provide the highest standard of medical care to their patients. This requires, of course, professionals who are trained in the latest scientific and medical techniques and both private and public health-care institutions in Great Britain in general accomplish this element of their task. However, providing quality health care is not simply a medical issue: It
Yet another factor caused by globalization and generating mutations in the traits required from a manager is that of an intensifying competition. In order to respond to this threat, the contemporaneous leader has to meet the following criteria: He must stand on a high moral ground and he must be able to implement the principles of ethics in any given situation He must be able to present the facts in a
Discipline in Business Management Importance of Discipline in Business Management Importance of Discipline in Managerial Business Management is the process of delegating tasks to groups that are meant to achieve an overall goal. It is a popular, worldwide practice that pertains to versatile cultures and civilizations. Organizations under every sphere and scope of work employ this tool to function efficiently and productively. It is "an art of getting things done through and with
Supply Chain Management Hypothesis defined Concepts of SCM and the evolution to its present day form Critical factors that affect SCM Trust Information sharing and Knowledge management Culture and Belief -- impact on SCM Global environment and Supply Chain management "Social" and "soft" parameter required for SCM Uncertainties This chapter aims to give an outline and scope of the study that will be undertaken in this work. The study lays out the issues faced by manufacturing organizations when it comes
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