¶ … decision to go along with his boss, Tom, notwithstanding his better judgment, he was uncomfortable. After all, he knows in advance that the quality of the products he will be providing to the local schools is terrible. How could he in good conscience deliver pens that leak and notebooks with pages that come apart easily. What ethical issues are raised in this story? The very fact that schools in the area have trusted the company Sam works for, and that the products he has delivered to the schools have previously been of good quality, providing them with shoddy products at this point in his job puts his reputation in jeopardy. Besides his personal issues (reputation, values, responsibilities), the ethical issues raised include: a) there is deception when you sell products the customer believes are worthy but in fact they are not worthy; b) when you knowingly charge the same price for inferior products that you do for high quality products you are engaging in fraud, which goes beyond ethics and becomes a legal matter; c) once a worker like Sam allows himself to be caught in an unethical trap like this one, and he justifies it as just following orders (which is what Adolf Eichmann did...
When the supplies in the classroom cabinet fall apart and the pens leak on students' written work, their hands and clothing, students, teachers, administrators, and parents are impacted; parents are also impacted because they wind up having to buy better school supplies for their children.
Decisions are an important part of everyday life, organizations, and particular of leadership goals and behaviors. We know that managers and leaders are not the same, and true leadership roles are often expressed by the mastery of being able to overcome some of the basic issues of poor decision making. Failing to remember goals -- The old maxim of measure for success fits with the idea of goal setting. If one
Projecting higher expectations: A "bad boss" has not developed positive dynamics with all his/her subordinates. Four key principles, on the other hand, identify practices a "good boss" implements: Be clear up front Get to know the individuals Beware of labeling Monitor ongoing evaluations In the article, "How to spot the boss from hell Classic signs of a Mr. Nasty," Oliver Finegold's (2005) notes that a current study "details the 10 signs of a bad boss -
Management Undercover Boss is a great show for illustrating core management concepts. A season five episode features the CEO of the Larry H. Miller Company, owner of the Utah Jazz along with eighty other concerns. This episode features issues related to occupational health and safety, customer service and marketing. In the episode about Modell's Sporting Goods, a family-owned business that has been around since 1889, issues related to logistics, wages, and
Challenger Launch Decision JOE KILMINSTER'S ACCOUNTABILITY IN THE CHALLENGER DISASTER On January 28, 1986, the Challenger, one of the reusable space shuttle by the National Aeronautics and Space Administration or NASA, was launched off at the John F. Kennedy Space Center in Cape Canaveral, Florida but exploded 72 seconds after liftoff. The launch was approved and ordered by the management of the Morton Thiokol, Inc., an aerospace company, that manufactures solid propellant
Wrong Moves" and analyzes the decision-making process of Nutrorim CEO Don Rifkin and his management team. The essay also makes recommendations regarding improvements, including changes to management styles and the use of decision tools. Analysis of Key Issues The key issues in the case involve deciding whether to recall ChargeUp after a health inspector made allegations that the drink was responsible for causing illness among 11 people. During the process of
Sexual harassment is not something that has a sole effect on the accuser and the victim. This type of behavior has an influence on everything around them. Sexual harassment policies are put in practice to make sure there is a safe environment and lessen employer liability. There are approaches that can be performed in order to display the commitment that is from people in high places. With that said, this
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